Reviews (7,066)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the quantity and quality of customer reviews through automated requests, enhancing engagement and conversion rates. The ability to moderate and respond to reviews quickly is appreciated for effectively addressing customer concerns. Features like customizable review widgets and social sharing capabilities help match brand aesthetics and amplify positive feedback. The app also offers robust analytics to assess customer sentiment and improve products. Exceptional support, particularly from team members like Doner P, Ruzsel J, and Jeorge Kenneth V, is frequently praised for their efficient, real-time assistance with installation and troubleshooting.

September 26, 2022

Warly is a king ! thx you for your work ! I love this app. Good good good good good good good good good

Puralist.
France
11 months using the app
April 16, 2022

Great support! I've used their rewards program and now learning to use their review app. Will be learning more about their products in time.

TCG World
Australia
11 months using the app
October 18, 2021

hello wow this best application for reviews. i had problems to import review but thanks god to the great help of Rilu Jane she helped me sooo muchhh

Look Too Good
Spain
11 months using the app
January 14, 2022

Customer service is exceptional! Lemuel was very helful and quick to answer questions. Lovely platform all over

SOPURE LONDON
United Arab Emirates
11 months using the app
August 23, 2021

Super helpful customer support. They made Yotpo appear exactly as I wanted it to on my website and did it in less than 10 minutes. Thanks Don!

BORING CLOTH.
United States
11 months using the app
July 15, 2021

Their support team is really really great! Love the app and all the capabilities to help grow our business and connect with customers. GET YOTPO!!!

Soshe Beauty
United States
11 months using the app
March 26, 2021

I wasn't happy with the customer service initially, because of the email response to a problem I experienced. However, I requested escalation and I was was placed on a call with Mary Ann and she took the time to help this Baby Boomer see the value of the YOTPO app. I am impressed and grateful to and for the time she spent with me!

T3-Train Track Transform
United States
11 months using the app
September 30, 2019

Fast service and support >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Nutrii
United States
11 months using the app
Yotpo replied October 8, 2019

Hi there! Thanks for leaving a review - glad to hear we're hitting the mark on customer support.

June 3, 2021

Very good app. Good at collecting reviews and also User generated content. Very helpful support. Thanks Junalou.

Flor y Amor
Spain
11 months using the app
Yotpo replied June 6, 2021

Thank you for taking the time to leave a review!

August 25, 2020

The customer support is very helpful and friendly. ;) Mary Ann solved the problem within just a couple minutes.

Capitan Barbosa | Productos para hombres
Peru
11 months using the app