Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

March 16, 2022

Their support team is very responsive and helpful. I'm overall impressed with the platform! I have been using it for over three years.

THE BOOB TAPE®
United States
11 months using the app
May 30, 2023

Thank you, a great app for reviews, and a great help when needed from Ruzsel in Customer Support. Thanks.

MagicLinen
United States
11 months using the app
Edited August 9, 2023

John G. was really helpful in fixing an issue with reviews now showing up in product groups for me. Overall, a very easy to use app which has resulted in a lot of reviews for us! Recommend!

Relay Active
United States
11 months using the app
February 10, 2020

This app is good. The support team response fast to resolve my issue.

DNR WHEELS PTE LTD
Singapore
11 months using the app
Edited October 4, 2022

Great tool - have just added to my site. Really easy to use. Simoun F was super helpful. Two of my reviews had misleading typos on it and Simoun helped me fix them. I've also asked for some help and team member called James is mega helpful! EDIT update: I did something wrong and it was displaying the wrong widget for one of my products (my fault). The team member Rhenant was fab and fixed it for me really quickly. Thanks!! I've contacted the help support a few times (because I'm not technical at all) and have found them all to be 5* and super helpful. Update:

Gutsy Health LTD
United Kingdom
11 months using the app
Edited April 8, 2021

They are fast and efficaces. You can trust them. application is so helpful and it helps costumers to give their comment easily

Safran bien-être
France
11 months using the app
Edited October 9, 2023

Ruzsel J helped me fix a file upload issue. He quickly took the file and personally made the changes needed. He then uploaded the file for me. Outstanding customer service.

PLEZi
United States
11 months using the app
December 13, 2023

John Ruzsel did a great jo of helping me to get my carousel of products on my website and providing me the information i need. I work with multiple platforms and Yotpo agents are the best i have ever worked with.

Witchy Pooh's Exotic Teas & Herbs
United States
11 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

February 20, 2014

Awesome app! Easy to install and use.
Being able to get feedback from our customers is just invaluable, and Yotpo lets us do that in a breeze. We now know what our customers value most and we've also got some great insight into what to improve.
Great job, many thanks!

Another Case
Slovenia
11 months using the app
July 21, 2021

The customer support was great and very helpful when I needed help. I needed help with getting my product reviews to show up on product pages and now after getting help it was done

Diamond Nutrition
United States
11 months using the app