Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

June 28, 2022

The best reviews app out there. Great functionality and fantastic customer support. Yotpo helped me with the setup and I was up and running in no time.

Woodstock Laundry SA
South Africa
11 months using the app
November 18, 2022

Big fans of Yotpo for our reviews, love the interface and the customisable features. Ronel is particularly helpful!

Small Beer Brew Co
United Kingdom
11 months using the app
April 17, 2015

So far so good! So easy and FREE !!!

ZIESCHE Modern Apothecary
United States
11 months using the app
July 19, 2015

Works like a charm! Thank you for a great app that integrates seamlessly into Shopify.

Dkw Online
South Africa
11 months using the app
August 22, 2021

I had some problems setting it up, and got AMAZING customer service.
overall, this app is very friendly and easy to use. thank you so much Mark!!

World of Hollywood
United States
11 months using the app
September 22, 2016

I like it. Better than other review widget. Five stars

Focuseak
China
11 months using the app
April 9, 2023

Yotpo is the best ecommerce marketing platform I have ever used. It is very simple to use. If you don't understand anything, there are customer agents to help. Among them Joian Z is the best and most sincere agent. Thank you

Madison
United States
10 months using the app
Edited May 4, 2021

Amazing app for verified reviews, super easy to set up and use and they have great customer service. Five stars

BukiBaby
Australia
11 months using the app
Edited November 9, 2022

The service from Radly E was excellent and he solved my issues that nobody else can. He also responded quickly to my progress. I am so satisfied with the service. You are awesome!!!

Furniwell
United States
10 months using the app
October 5, 2020

Fantastic app for collecting customer reviews, their customer support is great too! Answered all my questions and helped me with code edits. Highly recommend!

Veeda Aus
Australia
10 months using the app
Yotpo replied October 11, 2020

Thank you for your review. We're happy to hear you had such a positive experience with our customer service!