Reviews (7,026)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews, which enhances trust and conversion rates. Key features include customizable review widgets, automated review requests, and seamless Shopify integration. The app also offers valuable analytics and insights, improving customer engagement. Customer support is frequently praised for its responsiveness and personalized assistance.

Edited December 19, 2022

Yotpo is a Great review app and their support team are amazing. Joian was very helpful with the integration. I highly recommend using it.

LS COSMETICS
United Kingdom
About 1 year using the app
October 7, 2021

Amazing app with fantastic customer service, I recommend this app to anyone, best review app in the market! 5 stars well deserved!

Nomad Society
United Kingdom
About 1 year using the app
Edited April 22, 2022

Great customer service. Anytime i have an issue they are always super informative and help to solve the issues. Eventhough the issue was actually not a Yotpo issue Nick helped me to run some trouble shooting and went beyond what he even had to do. So grateful. Thank you so much!

TRIBU SPIRIT
United Kingdom
About 1 year using the app
October 25, 2021

Radley E was so helpful - this is aigret app with free version and especially fabulous because of the instant online chat support you can get. Always a positive experience - very helpful staff.

Zero Point Million
United Kingdom
About 1 year using the app
Edited August 15, 2023

I am a small business and was looking for an efficient review App, easy to install. I am very happy with the return I am getting from the Yotpo App and the flexibility it offers. I needed help to maximise the app and use all functionalities available under my plan. I cannot thank enough Ronel, Arven, Hazel, Daniel and John B. who have helped me over the past few days. I would highly recommend the app, not only for what it does but for the quality of its customer support. Thank you!

Mimitoys.ie
Ireland
About 1 year using the app
October 12, 2021

Great app and Ed was very responsive and helpful to get the code install on my site correct. Highly recommend.

MilliForHer
United States
About 1 year using the app
August 11, 2018

The name is hard to say but the product works great. Check it out on my site https://MajorLeaguePets.com

Majorleaguepets
United States
About 1 year using the app
Edited April 7, 2022

Kenneth John M is Super fast and immediately understands what I needed for my site! Thank you so much!

Go-Lacta
United States
About 1 year using the app
April 6, 2023

Great customer support from Warly. Gave ne all the answers we needed and also some other good suggestions.

oyster.no
Norway
About 1 year using the app
Edited October 23, 2023

Warly was super helpful in solving my automatic review request problem and directed me to where I needed to change things quickly. Thanks so much!

Hazel & Fawn
United States
12 months using the app