Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

October 20, 2021

Talk about some killer customer service. Highly impressed with the app and the services they provide.

Divergent Swimwear
United States
11 months using the app
June 20, 2022

Very useful and simple app. I am using it for almost a year and for now I am satisfied with it. The support team is amazing, I always get the answer and the solution really fast. Recently I had an issue with sorting the reviews on my website and Orly was really patient and helpful. I recommend Yotpo

Gramina Konoplja
Serbia
11 months using the app
August 1, 2023

I was having some trouble with getting my customers to click through the email review request and was able to get incredible help from Stephanie! We worked out getting my email information updated and authenticated so I wouldn't have to many worries about the email going to the customers spam mail. Stephanie was amazing and so is Yotpo!

Steeped In Time
United States
11 months using the app
May 29, 2022

Have always received amazing assistance from YotPo. Their widget is easy to use and Rhenant has been a great help!!

Petit Abode
Australia
11 months using the app
March 22, 2021

great support. i chattet with manny and he made a lot of effort to help me! i can recommend this app!

dr. oh® - The Clean Beauty Expert
Germany
11 months using the app
Edited August 2, 2023

I received great support from Joyan Z.
I was worried for a long time because the review display was not Japanese on the site, but when I consulted with him, he was very polite, kind, patient, and speedy to solve the problem.
It was very dependable.

A few days later, I received great support from Ruzsel John N.
He was also very dependable.

I also had quick and great support from Allen M. and Arven S
Great thanks!

BUDDY'S Japan Online
Japan
11 months using the app
November 17, 2014

Great Ap, love the integration between my crystalcovecollective.com.au store and Facebook page.

Crystal Cove Collective
Australia
11 months using the app
July 5, 2021

James was awesome.
very good experience Thank you very much!
will definitely be recommended yotpo
Thanks again

Green Planet
United States
11 months using the app
August 3, 2022

Theyre great at what they do! They always give you the help you need whenever you're running into trouble.

Kandy Boy
United States
11 months using the app
September 25, 2020

Very good app! and the support is very helpful! quick reply my email and help me to fix the problem very Patient which is very important for business.

Madami Offical Store
China
11 months using the app
Yotpo replied September 29, 2020

Thank you for your review! We're happy to hear you're enjoying Yotpo.