Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

May 29, 2022

Great app and james edmar was a great help installing the widget on my page for me. good for integration too

BzNorth
United Kingdom
11 months using the app
March 13, 2023

The support was terrific - It was a bit confusing to me as I'm very new to Shopify and Yotpo at first but now everything makes sense with their swift customer support team. thanks Kenneth John M's hlep

Vancei Lighting
United States
11 months using the app
Yotpo replied March 13, 2023

Thank you for writing a review — we value your feedback.

October 2, 2019

Love this app. It is so easy to use & if you have any issues, their customer service is amazing! Their responses is all speedy & friendly and your questions are quickly answered and issues are quickly fixed.

MEAS Active
United States
11 months using the app
Yotpo replied October 17, 2019

Thank you for the kind words - our support team is constantly working to be an even better resource to our customers, so we're thrilled to hear we're hitting the mark!

May 18, 2021

Excellent service from their support team, especially Ed who is able to quickly understood my requirements and promptly helped me configure the review display and settings on my site. Thanks!

Keep Me Cosy
Australia
11 months using the app
Edited December 14, 2022

I use this app to help assist w reviews. Very helpful-- Lemuel pretty much solved a few glitches I was having.

Update: 12/14/22
Reinier D was very helpful in fixing an issue I was having. Fixed in less than 30 min!

ALE MENDOZA
United States
11 months using the app
July 23, 2020

So very helpful! Solved something we couldn't THANK YOU SO MUCH!!! Yopto is so great for showing reviews! It gives us credibility and a lot of assistance in sales. We would love to work with shopify and yopto again, the customer service is so amazing. Everyone is so helpful and fast to respond. thanks again! WE are so grateful!

Fridaze - Linen Redefined
United States
11 months using the app
Edited May 31, 2023

Expensive- but good. James on chat is very helpful. Easy to use and customize. Seems to be the best reviews app.

All Small Co.
United States
11 months using the app
October 30, 2014

Great app to really boost conversions and trust to your store through customer reviews.

Luxury Erotica
United States
11 months using the app
September 26, 2022

Warly is a king ! thx you for your work ! I love this app. Good good good good good good good good good

Puralist.
France
11 months using the app
April 16, 2022

Great support! I've used their rewards program and now learning to use their review app. Will be learning more about their products in time.

TCG World
Australia
11 months using the app