Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

October 13, 2021

set up the app today, relatively easy and I am happy with it! James C from support helped and was great!

HelloTherex
United Kingdom
11 months using the app
July 21, 2021

Excellent support and great help from Ed from from the shopify support team who didn't give up and managed to resolve our issue. Excellent service

Ultimane Paris
France
11 months using the app
Edited December 6, 2021

Great app and great support! <3 i wanted to change the language from english into german an ed helped me very quick Happy, Ronel and Jeorge helped me to integrate some things. Everything is perfect
Also Eunice helped me to find the review carousel code. He is also very patient and explained everything very clearly!
Mark Oliver helped me to delete something on my product page. He is also very kind.

Trailblazer Germany
Germany
11 months using the app
August 22, 2021

One of my most valuable plugins. Offers best in class reviews and their customer service and support is second to none.

rokpool
United Arab Emirates
11 months using the app
March 23, 2021

Great app for a business like ours! Easy to use & the free version is still well worth using. Great customer service!

Richie's Actor's Workshop
United States
11 months using the app
December 15, 2021

Kenn T was very helpful in getting everything set up when we migrated over from Woocommerce, thank you!!

TUSOL Wellness
United States
11 months using the app
January 20, 2014

Yotpo was very easy to install and easy to integrate into our website. We could immediately see the benefits of having product reviews through increases in both site traffic and conversions.

Merrymakers Shorts
Singapore
11 months using the app
October 20, 2016

This app has been absolutely great. I am getting positive reviews WAY more consistently than I was before using the shopify reviews app. I really like that you can customize the time between the customers purchase and the email they get to request a review. Most items in my store are made to order, so this has been really helpful as customers typically have to wait 1-2 weeks for their orders to ship. Thank you!

Portland Apron Company
United States
11 months using the app
January 10, 2023

Allen was so helpful updating our Yotpo app to V3. He made it super easy for us and the new update looks great on our site. Thanks for you help!

Twenty / Twenty Beauty
United States
11 months using the app
Yotpo replied January 17, 2023

We appreciate your feedback, thank you!

November 8, 2022

Had great help today from Rhenant T, fantastic help! I needed to push my review as there was a fault, and the issue was solved quickly, whilst keeping me updated

IRAYE UK
United Kingdom
11 months using the app