Reviews (7,066)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting the quantity and quality of customer reviews through automated requests, enhancing engagement and conversion rates. The ability to moderate and respond to reviews quickly is appreciated for effectively addressing customer concerns. Features like customizable review widgets and social sharing capabilities help match brand aesthetics and amplify positive feedback. The app also offers robust analytics to assess customer sentiment and improve products. Exceptional support, particularly from team members like Doner P, Ruzsel J, and Jeorge Kenneth V, is frequently praised for their efficient, real-time assistance with installation and troubleshooting.
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It's a good tool for review! The support team can help you to solve basic problems. The app can send a review invitation automatically, that can save a lot of time. Thank you guys! But it would be perfect if the customers can decide their name on the review when they directly leave the review from the email. Or the system can hind some letters of their name, especially in Japanese and Chinese. Because the full name on the order will be directly displayed unexpectedly.
customer service is amazing! they were very easy to talk to and work with. 10/10 would recommend you use Yotpo!
Great service. I'm on the free plan and have everything I need in order to have social proof of my products. Customer service quickly helps with setup and any issues you may have. Highly recommended.
I tried for weeks to get reviews to pop onto my site after changing the layout. Mary Ann responded quickly to the chat feature, was awesome and got me going in about 10 minutes! Great customer service.
Thanks for leaving a review. We're happy to hear Mary Ann was able to help you set up!
An amazing app that keeps you connected with customers and best of all lets your customers show you some love! I had no idea how many people actually really loved what we do. It's inspirational and does wonders for work morale. I am so much happier coming to work and reading reviews to start off my day. GET THIS APP.
Great app! Been using it for a while now, like it. Also, great customer support, problems solved fast. Thank you, guys!
Powerful app, team is great and support is exceptional !! helped my store in many ways. highly recommend.
Thank you for your review! Happy to hear Yotpo has been a valuable addition to your site.
Superb service - Don could not have done more to help in customising some of the features - great service :)
So sick - looks great on the site. Had an issue with the install, but Kate sorted me out right away - easy peasy. Love it!
Imported reviews from shopify product reviews really easily. The implementation team was very helpful getting star ratings on my collection pages. So far I'm very happy with the app and would highly recommend!