Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

October 18, 2021

hello wow this best application for reviews. i had problems to import review but thanks god to the great help of Rilu Jane she helped me sooo muchhh

Look Too Good
Spain
11 months using the app
January 14, 2022

Customer service is exceptional! Lemuel was very helful and quick to answer questions. Lovely platform all over

SOPURE LONDON
United Arab Emirates
11 months using the app
August 23, 2021

Super helpful customer support. They made Yotpo appear exactly as I wanted it to on my website and did it in less than 10 minutes. Thanks Don!

BORING CLOTH.
United States
11 months using the app
July 15, 2021

Their support team is really really great! Love the app and all the capabilities to help grow our business and connect with customers. GET YOTPO!!!

Soshe Beauty
United States
11 months using the app
March 26, 2021

I wasn't happy with the customer service initially, because of the email response to a problem I experienced. However, I requested escalation and I was was placed on a call with Mary Ann and she took the time to help this Baby Boomer see the value of the YOTPO app. I am impressed and grateful to and for the time she spent with me!

T3-Train Track Transform
United States
11 months using the app
September 30, 2019

Fast service and support >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Nutrii
United States
11 months using the app
Yotpo replied October 8, 2019

Hi there! Thanks for leaving a review - glad to hear we're hitting the mark on customer support.

June 3, 2021

Very good app. Good at collecting reviews and also User generated content. Very helpful support. Thanks Junalou.

Flor y Amor
Spain
11 months using the app
Yotpo replied June 6, 2021

Thank you for taking the time to leave a review!

August 25, 2020

The customer support is very helpful and friendly. ;) Mary Ann solved the problem within just a couple minutes.

Capitan Barbosa | Productos para hombres
Peru
11 months using the app
August 26, 2022

Rhenant did an amazing job helping us fix our error! Thank you! We had some issues with the mobile placement and it was fixed within an hour!

Ultimate Confetti Store
United States
11 months using the app
September 20, 2022

Awesome customer service! Always help with any issue in a timely manner. Also is a great app. Its very user friendly and convenient.

Nature's Health Haven
United States
11 months using the app