Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

December 17, 2019

Really good and good support
The app is perfect for my store, the reviews section is clean, I recommend !

Honey Mell
France
About 1 year using the app
Edited September 8, 2018

I was excited about this initially but not anymore. Their service response time is super slow....takes a number of days...for simple fixes...and that IS NOT how a business runs in this age of the digital world....may be because my service is free...but that's even worse....looking an alternative before my store gets traction! i could give a Minus 1 Star..if there was an option!

Bazaar2you
United States
About 1 year using the app
September 7, 2021

Eunice was great! He solved all issues and answered all questions! Fantastic customer service! A++++

Game Room Spot
United States
About 1 year using the app
December 9, 2021

Manny T. was Exceptionally great! This is what I look for when I ask for customer support! Thank you so much!

Sugar Rae's Shea LLC
United States
About 1 year using the app
Edited September 6, 2021

Easy to install as a non-developer, support is quick and helpful (have only had to ask one question in 12 months!) and the reviews are really growing our business.

Bamboo Island
Australia
About 1 year using the app
November 13, 2019

aliceandblair.co.uk

The best review app... Don't bother with the others...

We used Loox for a while, which is good, but not as good as this. You need this for SEO and ratings integration.

Super helpful devs for customization!

Alice & Blair
United Kingdom
About 1 year using the app
Edited November 24, 2022

Radly helped me this morning and it was super quick. I even decided to upgrade to the $79 per month. He was quick and helpful this morning. Thank you for the help. Have a great holiday.

Christina Loves Planning
United States
About 1 year using the app
March 22, 2022

Donald helped me quickly fix our yotpo review widgets which broke when I upgraded our shopify themes.

Dead Scent
United States
About 1 year using the app
November 20, 2022

Very easy to integrate and great customer service when I spoke to Kenneth John M! Thank you for your help and quick turn around

simulacra
United States
About 1 year using the app
April 21, 2021

Junalou on the customer support team was very helpful. Thank you so much for your help. I had an issue with the reviews not showing up on my site and Junalou solved the problem.

Arlokea
Canada
About 1 year using the app