Yotpo Product Reviews & UGC , 6,852 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.
Refine
-
By rating
The customer service is awesome. I had trouble setting up the app and Mary Ann and her team were be able to provide feedback and solution promptly. They also followed up few times after the problem is fixed.
Yotpo is really easy to use and they always have nice and quick customer service ! Thank you to the excellent team!!
Customer service is so much better than most apps you will add on Shopify. They are attentive and will help you install/implement their product without needing a fancy coder or developer. As a small non-profit, this is huge! I'm a "wear many hats" kind of person, and so trying to add one more thing into my website can make me feel dizzy by end of day. Appreciate their willingness to install. Great product, highly recommend.
日本語を変換してチャットからコミュニケーションをとりサポートしてもらいましたが、無料プランにも関わらず丁寧に対応してもらい迅速に解決することができました。 今後も使い続けたいと思いました。 We were able to convert Japanese and communicate with them via chat for support, and despite the free plan, they were very attentive and were able to resolve the issue quickly. I would like to continue using them in the future.
team was very responsive in helping me switch from another review platform. overall very good. i wish it were slightly prettier/cooler looking. :)
Easy to use and very quick and efficient online chat/customer service. Answered all of my questions quickly- great help
Very happy with the app and customer support. They are fast to respond and happy to help no matter how many questions you have or how much help you may need. I love the visual UGC feature as well. definitely recommend.
Update- I have added on services and am very pleased. They continue to exceed customer service expectations. There was an issue with my reviews import from another platform and Jeorge was able to fix all issues and get everything imported and displaying properly for me.
Great App and wonderful customer service. Lemuel did the code for me as I wasnt confident doing it myself. Everything was handled very quickly and exactly as I wanted it. Highly recommended app.
Thank you
Their support team is very responsive and helpful. I'm overall impressed with the platform! I have been using it for over three years.
John G. was really helpful in fixing an issue with reviews now showing up in product groups for me. Overall, a very easy to use app which has resulted in a lot of reviews for us! Recommend!