Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Jo Lorenz (on line chat HELP center ) Helped me use this app and set up star reviews on pages on my site! He made it so easy! I am thankful for it was fast and effective. A big shout out to YOTPO and their star review APP Help team!
Thanks for leaving us a review. We're happy to hear about your positive experience with our customer service.
We just installed it and are so happy to finally have found an app that offers all features we were looking for. The prices are quite high but we hope it will pay off soon! Installation support was excellent too!
Yotpo is extremely user friendly. I submitted a support ticket to get help with liquid coding of a widget and Diane responded to my support ticket within 30 minutes. Within 45 minutes, my issue was resolved. Thank you for your excellent customer service.
Thanks for leaving a review, happy to hear Diane was able to help you with your issue.
Warly in chat who handled my support ticket went above and beyond to solve my issue in less than 10 min. My issue was related to a limitation that is being worked by Yotpo to improve its features and functionality. Instead of just leaving me hanging until the improvement is in place - Warly, customer support, found a workaround to solve my issue instantly.
Thanks for your feedback, we really appreciate it.
I used this app many months ago. I really like it. Customer service was spot on and helped me integrate with so much of patience. Recommend it.
Thanks for the support Yotpo Daniel, appreciate the custom code. Very helpful
I needed help with adding the reviews carousel to my website, I was stuck & a little confused. I reached out to the support team at Yotpo & got Nicole L. Nicole was very supportive, helpful!! Took care of me in less than 5 minutes. Thank you so much Nicole for you help!! I highly recommend Yotpo!
Thanks for your feedback, we really appreciate it.
The service I received, just now, is what every shop owner needs and deserves. After carefully determining what my needs were, Diane directed me to the information to understand, and then, Diane requested collaborator access, went into my theme, made a copy for testing, inserted the code herself where I wanted it to go, and then it was done, perfectly, every widget. I was not left hanging trying to figure out technical details or nervously paste code into my liquid files, Diane did it and that was it. Simple, effective and frankly, this is the type of service every app should give its customers. I don't have time to study every technical geeks explanations of each feature. I need to know what the best practice is, what makes the most sense to make my store better and then for it be done, right then, on the spot. Thank you Yotpo for hiring Diane.
Such amazing customer service!!! Radly was a huge help!!! I would definitely recommend this app!!!!!
First the crew that supports this app is really helpful. I was having issues installing the app and one of the representatives actually installed it for me and I love that. Looking forward