Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited June 19, 2023

Hi Yotpo Support team and John B,

I am so happy to tell you that I am very satisfied with your quick and kind help with my issues. Your help was wonderful and very valuable to me. I appreciate.

SHOP YOONS1.
United States
About 1 year using the app
February 22, 2018

I've been really impressed with Yotpo. I was hesitant at first because of the price, but it's been well worth using a paid plan. The automated emails and follow-ups have been getting good results. Having the additional widgets in a paid plan has helped make my site look more credible too. I recently had an issue and Dana in support was amazing to deal with and helped sort the issue out quickly.

Amazing Hampers
Australia
About 1 year using the app
January 8, 2021

diane has been a huge help! wish there was a way to delete unpublished reviews but love the app and prompt customer service either way

BENJHAMIN OAK
United States
About 1 year using the app
Yotpo replied January 14, 2021

Thank you for taking the time to leave your feedback, we really appreciate it.

July 15, 2014

App is working really well. Awesome to be able to encourage reviews by customers. Really happy. www.trdnz.co.nz

TRD
New Zealand
About 1 year using the app
August 24, 2022

This is a good app, Simoun Francis S helped me a lot and solved my problem in time . good service! Thank you very much!

Lanewoodsbijoux
Hong Kong SAR
About 1 year using the app
September 5, 2021

Awesome app, awesome customer service. Nothing to complain about; Been working with several apps, no bugs, everything works great!

Happy Hemp & Co
France
About 1 year using the app
December 17, 2019

Updating and transitioning reviews can be tedious but support will walk you through. A fall down of what is currently available is if you have various modifiers of the same sku (different channels) you can't select who gets review emails, and who does not- so you can waste a lot on wholesale.

WORN
United States
About 1 year using the app
Yotpo replied January 19, 2020

Thank you so much for your feedback & taking the time to leave a review! Our support team is always available to assist with special cases like this that often times need a human touch.

December 2, 2021

FR : J'utilise cette application pour afficher les avis sur mon site web depuis 2 semaines environ. Très fantastique. Un grand MERCI à l'équipe de support ! 3 fois j'ai contacté, ils m'ont répondu rapidement et m'ont donné la meilleure réponse à ma demande.
Oubliez toutes les autres applications d'évaluation et essayez cette application n°1.
EN : I use this app to display review on my website since 2 weeks about. Very fantastic. A special THANKS to the support team ! 3 times i contacted, they replied me fast and give me the best response to my request.
Forget all other review app and try this #1 app. THOUSAND THANKS

Lokeezi Store
France
About 1 year using the app
August 13, 2015

Yotpo has been a great app for us. It has helped us to get high quality reviews over and over again. And, it's helped us promote those reviews through our social channels which drives new traffic to our store. Which is why when we moved to Shopify I had to be sure that Yotpo was available before I made the decision.

This app will be great for your store, I recommend it to everyone I know. And, their service is great.

Fine Ass Chocolate And Coffee
United States
About 1 year using the app
June 8, 2021

The app works pretty well for Product Reviews, as well as for SEO.
Plus, support is just great, they reply quickly and help you with custom integrations.
In less than 30 min we had everything where we wanted without touching the code ourselves.

MOODpods
United States
About 1 year using the app