Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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A must-have app for nowadays e-commerce and amazing customer service! They helped me a lot wiht my lack of coding.
Hi there! Thank you so much for writing a review and giving us feedback. Happy to hear we're hitting the mark on customer support and service!
Pretty terrible overall definitely looking into a better service. If you sign up for the minimum plan and ever want to a free plan beware they cancel a lot of features you had on the free plan.
Hey Performance Fuel and Nutrition,
Thanks for taking the time to give us your feedback!
Regarding the features available on each of our Yotpo plans, we have listed these in the Yotpo admin and on our website. I would be happy to help ensure you have all of the features available on your plan set up correctly to use and enjoy!
I have reached out by email to see if I can help assist you with any issues you may be experiencing with Yotpo.
In the meantime, thank you again for your feedback and I hope we are able to help resolve these issues for you.
Best,
Melanie - Customer Care
Super helpful customer service! I needed help reinstalling after a theme update and they got it done within 30 minutes
great customer support and fast turn around. this is my second store on yotpo and have been with them for over 5 years.
Yotpo Growth Plans are good if you don't want to break the bank, but you want to do cool things with your reviews. The customer support is OK considering what you're paying for the app - ideally, I'd like support to know things a little more readily. I often feel like I repeat myself to get them to understand my queries. But maybe that's a me thing! Ha!
I recently worked with Nicole, and she was dedicated to the task at hand, so I'm grateful for that!
Thank you for sharing your thoughts with us!
The app is very useful to show my clients reviews. The customer service is quick and efficient, in my case Ronel help me to set up the review widget on my site.
Great app, the customer service started the chat and solved the problems immediately, many thanks to Rilu Jane B
Don, Eunice and James were very helpful. They navigated me through some questions that I had and we solved all my concerns. Thank you.
Thanks Eunice for reviews carousel.
Thanks to James, Orly, and Evlin for helping set up our reviews! Great service. They helped to add widgets to the site and more!
I have to say, the help I received today was fast and extremely efficient. Rhenant T helped me. Didn't know exactly how to implement what I was asking. Did some quick research and accomplished exactly what I needed. Thank you!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!