Reviews (7,143)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited September 20, 2023

Yotpo customer service with Ruzsel J, was Awesome! He was able to figure out what the issue was very quickly, also very willing and patient with me too! I am very pleased. He was able to fix the issue and everything is perfect now. Yotpo Reviews looks amazing on our site. Thank you Ruzsel J!

Verbena
United States
About 1 year using the app
June 13, 2023

Ronel R helped me switch my reviews from my old site to new one with ease and i had to do nothing. Thank you

RoyalWayz
United States
About 1 year using the app
May 29, 2017

Great App! We recommend it for all our clients.
www.echic.com.au

Panache Living57
Australia
About 1 year using the app
June 23, 2020

We just started implementing the reviews portion of this app and the customer support is second to none! They are so quick to respond and very thorough and willing to help in any way they can. Would recommend this 10/10

Cosmakery
United States
About 1 year using the app
May 3, 2023

We've had a great experience with Yotpo! Specifically, when we had an issue we reached otu to Customer Support and Warly S. was amazing! He went above and beyond in helping us. Thank you Warly!!

Royce and Rocket
United States
About 1 year using the app
October 6, 2017

The customer support team at Yotpo has been very helpful - timely and thorough, with a pleasant attitude!

Diamondcandles2017
United States
About 1 year using the app
Edited January 28, 2020

Easy to setup & start collecting reviews! Yotpo's support team is first-class and gladly helped us with a couple of unique requests!

City Roots CBD
United States
About 1 year using the app
Edited December 4, 2018

Beautiful, simple design. Excellent customer service. Michelle was able to quickly resolve my issue :)

Gingerlly Tea
United States
About 1 year using the app
March 6, 2021

I needed some help today with adding my reviews to Facebook Junalou was fabulous he took charge and knew exactly what to do in order to be able to complete the task, great service and great knowledge thank you so much. You saved me getting frustrated :)

Kaftans that Bling
Australia
About 1 year using the app
February 11, 2020

Caroline from Yotpo was extremely helpful. I'm not great at these things but she helped set this up in no time at all. Great communication and very fast with technical help. Highly recommend! Thank you so much.

Londonland Designs
United Kingdom
About 1 year using the app