Reviews (7,066)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the quantity and quality of customer reviews through automated requests, enhancing engagement and conversion rates. The ability to moderate and respond to reviews quickly is appreciated for effectively addressing customer concerns. Features like customizable review widgets and social sharing capabilities help match brand aesthetics and amplify positive feedback. The app also offers robust analytics to assess customer sentiment and improve products. Exceptional support, particularly from team members like Doner P, Ruzsel J, and Jeorge Kenneth V, is frequently praised for their efficient, real-time assistance with installation and troubleshooting.

January 10, 2023

Ask for Ronel….. Amazing customer service!! Fixed my problem instantly. Let’s be great!!!!! #ShopKappGodzApparel

Kaisons World
United States
10 months using the app
Yotpo replied January 17, 2023

Thank you for sharing your thoughts with us!

Edited July 7, 2020

The app is incredible, it gives more credibility to the product you are selling. The assit is great, and very efficient. Thanks alot for your support.

SkinLoversMX
Mexico
10 months using the app
March 13, 2021

Excellent service. Sheen personally called me and resolved all my questions with care and accuracy Thanks Sheen
Jerry

Rival Boxing Gear Canada
Canada
10 months using the app
April 26, 2021

Just amazing! Beside of the excellent features also the customer support is always available to help.

La-Vandula
Switzerland
10 months using the app
April 5, 2021

excellent customer service from ED for the installation of specific elements, thank you very much....

Cordowest
Chile
10 months using the app
May 9, 2013

Hi - it seem to work well :)
www.minimalist-lady.com

Minimalist-Lady.com - Tips for Perfect Gifts
United States
10 months using the app
February 23, 2021

manny was the best. helped me do everything i needed flawlessly. would recommend him to anyone who needs help

Seven Oak Eyewear | Premium Handcrafted Eyewear
United States
10 months using the app
November 23, 2018

Really quick and helpful support. We are more than satisfied so far. Thank you Yotpo for a well done app and great support.

OmniaBlinds.com
Sweden
10 months using the app
October 26, 2015

Awesome product! The support team is so helpful, so if your a bit of a novice in the 'IT' department, they will help! Thanks you and keep up the great work. I recommend this product:)

Toadstool Lane
New Zealand
10 months using the app
April 14, 2022

Have been using it for a while now. Multiple options to fit budget and works great. Besides that, I always had a good experience with their support team

WattleSupplements
Australia
10 months using the app