Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration, user-friendly interface, and powerful analytics. They appreciate the automated review requests, customizable widgets, and social proof feature, which reportedly enhance customer confidence and conversions. The app's customer support is often praised for its promptness and helpfulness. Merchants also note the efficient live chat feature and easy installation process. The in-email review feature has led to an increase in reviews for some merchants.

Edited March 21, 2022

Great customer service! We had some issues with integrating it with a third party app (a page builder) and Eduardo Reinier from Yotpo helped us quickly and answered all of our questions.
Thank you!

Kvazaar
United States
10 months using the app
Edited April 18, 2023

it's great of the service, I came to errors when I upload my review files, RT and Kenneth John M helped me a lot, quick response!

Soft & Organic Mattress Pad | Elemuse Baby
Hong Kong SAR
10 months using the app
August 13, 2021

Knowledgeable, quick, and extremely helpful customer service. I would definitely recommend this service!

Bernardo
United States
10 months using the app
September 16, 2014

Awesome and awesome support. We were able to get things working and also go back and target reviews from the past... This is very cool!

hardcandycases.com
United States
10 months using the app
December 18, 2018

EXCELLENT AND QUICK SUPPORT FROM JUSTINE HELPED SOLVE MY CODING CONCERNS. CAN'T WAIT TO START RECEIVING CUSTOMER REVIEWS

SYRACHA'CUSE
United States
10 months using the app
November 7, 2022

I need some customization done in order to work with our template. I spoke with Doner from support and he went above and beyond. This is a great app and I highly recommend!

Beautyologie
United States
10 months using the app
November 24, 2022

I have been using this app to collect reviews from my customers and had some questions regarding the email scheduling. Doner P. was very helpful in answering my requests and cleared things up for me. I look forward to using this app more as my business scales up :)

Kandila NZ
New Zealand
10 months using the app
June 13, 2018

Amazing how the customer service team goes all the way. A really great app that integrates with other apps. love it

Secrets Shh Australia
Australia
10 months using the app
June 6, 2018

Great App, very user friendly, and does the job just perfect

Uae Leathers
United Arab Emirates
10 months using the app
July 28, 2018

This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!

Bricks Masons
United States
10 months using the app