Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

April 13, 2020

Great app! Been using it for a while now, like it. Also, great customer support, problems solved fast. Thank you, guys!

Enamorada Shop
Cyprus
10 months using the app
January 11, 2020

Powerful app, team is great and support is exceptional !! helped my store in many ways. highly recommend.

Malek Labs™
Canada
10 months using the app
Yotpo replied January 19, 2020

Thank you for your review! Happy to hear Yotpo has been a valuable addition to your site.

Edited May 6, 2021

Superb service - Don could not have done more to help in customising some of the features - great service :)

PlayOn.London
United Kingdom
10 months using the app
May 12, 2021

So sick - looks great on the site. Had an issue with the install, but Kate sorted me out right away - easy peasy. Love it!

Avalanche Safety Solutions
Canada
10 months using the app
November 6, 2018

Imported reviews from shopify product reviews really easily. The implementation team was very helpful getting star ratings on my collection pages. So far I'm very happy with the app and would highly recommend!

BigGameBowhunter
United States
10 months using the app
April 9, 2023

Yotpo is the best ecommerce marketing platform I have ever used. It is very simple to use. If you don't understand anything, there are customer agents to help. Among them Joian Z is the best and most sincere agent. Thank you

Madison
United States
10 months using the app
May 12, 2023

Very helpful and quick in response in ratifying the issue with the removal of powered by Yotpo... thanks to Nicole L.

The Gentleman's Community
United Arab Emirates
10 months using the app
Edited March 17, 2022

Happy is the BEST!!! Thank you so much. They were able to answer my question right away. Definitely recommend.

OTG|247
United States
10 months using the app
Edited January 14, 2022

Contacté con el servicio de soporte ante las dudas del programa. Me atendió rápidamente Doner P . Tuvo mucha paciencia y me estuvo resolviendo todas las dudas que tenía, con texto, con imagenes. Gracias a este tipo de servicios de atención al cliente. Un servicio 10 estrellas.

Garón Abogados
Spain
10 months using the app
February 16, 2021

I use this app since a year ago, and every time i needed support the Yotpo team helped me quickly. They are very kind and effective. Also, the app enabled my shop to have more social validation.

By the land
Mexico
10 months using the app