Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

March 8, 2015

Awesome review App for your Shopify store!

Fire Rings
United States
10 months using the app
June 3, 2020

Great customer service and support. Expecting great things. Reviews and very important so should be a big help.

Vintage Luxe Up
United States
10 months using the app
May 19, 2022

I had some questions of the app and the customer seriveis great! Rhemy was very helpful and efficient. Outstanding service!

love_perfume01
Hong Kong SAR
10 months using the app
May 7, 2022

Kenn T was so helpful assisting with my set up & install of widgets.
Great customer support! Quick and easy.

Teslify
Sweden
10 months using the app
October 13, 2021

Rhenant fue excelente con el servicio. Resolvio mi problema enseguida y fue amable al hacerlo. 100% recomendado. Gracias!!!!!

Be Golden Jewels
United States
10 months using the app
October 27, 2022

Using the app has been great so far and the customer service has been extremely helpful. Having a dedicated place for reviews has made a lot of difference.

Address Oasis
United States
10 months using the app
April 15, 2020

Sheen from Yotpo team made my day, i have been trying to sort out a review issues on my email and site but Sheen took the pains to help and solve my problem. thanks Yotpo team

RalphExpress
United States
10 months using the app
July 16, 2013

We absolutely love this app. Customer service is great, too!

skinnyskinny
United States
10 months using the app
Edited July 30, 2021

Orly was amazing! Helped me resolve a task perfectly. Orly was extremely patient and quick to help. Anyone would be lucky to have Orly as a customer support at Yotpo! Thanks Orly!

Seadon
United States
10 months using the app
Edited July 18, 2023

Kenneth John M was fantastic at helping me with my request on how I would like the reviews to show on my product page. Sorted really fast. Thanks so much!

willaandbo
United Kingdom
10 months using the app