Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

February 2, 2021

I haven't used the app fully yet, but the customer service is 5 stars! fast and efficient! I glad I found this app

Ooshie
United States
10 months using the app
July 17, 2020

I like its friendly & effective support and the app is easy to use, it offers many free features so we can do a lot of things without paying first!

Altai Gear Singapore
Singapore
10 months using the app
January 8, 2019

I have purchased the full version of the app and was not able to install some of the widgets, I emailed Help and Pauline assisted me quickly and effortlessly. She was so on al the ball and really was so helpful! I have no problem paying for an app when you have help like that! Thanks to Pauline for the awesome service! High 5!

Mrs Milk
South Africa
10 months using the app
December 4, 2022

Much thanks to Donner P today. Was great help with fixing my review page on my website. Also was very responsive and fast .

SNEAKEROYALTY
United States
10 months using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

January 13, 2022

Ronel was super quick and helpful! So happy :) Do not hesitate in asking for help. My problem was resolved in less than 10 minutes without any work on my end.

What a Girl Wants Boutique
United States
10 months using the app
August 13, 2022

Lemuel was excellent, patient and helpful! Pleased we chose this APP to help us with our reviews! We are now able to show all of our reviews in one place!

Studio Calathea
United States
10 months using the app
April 20, 2015

Great way to use reviews, create trust, and build a business off of customer reviews on the fly.

Bathmate
United States
10 months using the app
March 7, 2022

Great customer service, responds swiftly. Using the app is also as easy as ABC. I must say it's a great review app.

Sneaklin
Nigeria
10 months using the app
September 29, 2021

Awesome support, great product - super happy. Just had an urgent issue needed help with and it was done for me rifght away over chat

Harrogate Organics Company
United Kingdom
10 months using the app
Edited November 2, 2015

I've been using Yotpo since using BigCommerce. We migrated to Magento and Yotpo made it a breeze to move the reviews from BigCommerce to Magento. We ultimately settled on Shopify and had gathered some reviews during that time, and again, Yotpo was able to make the migration process painless. Love how it's pretty much hands-free once you install it. The system emails customers 14 days from purchase, they leave reviews just by replying to the email they receive which is incredibly intuitive and encouraging for verified buyers to leave you a review. Love this app!

Best Of Dog
United States
10 months using the app