Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

March 14, 2022

Have been very happy since we started using. Very user-friendly and affordable for our small business.

7Days Snacks
United States
9 months using the app
Edited February 19, 2023

Kenneth John M was super helpful and was able to assist in installing my reviews carousel on shopify in a a fraction of the time I imagine it would have taken me to figure out. 10/10

Brichi Bikinis
United States
9 months using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

March 15, 2021

Yotpo is great and easy to set up. Their customer service team has responded very quickly every time we have needed them. Definitely recommend!

Rigby
United States
9 months using the app
Edited January 8, 2024

Yotpo is very good, it's very friendly for new store owners, and their staff is very kind and helpful, John G is the best I have ever met.

primemotogear
China
9 months using the app
October 2, 2020

Amazing support staff, they are very quick and effective with their response. i struggled with few codes installation Sheen & Arman were very helpful in solving these issue. i upgraded to the growth plan and i already started liking the offered features.

Indianleathercraft
India
9 months using the app
Yotpo replied October 4, 2020

Thank you for taking the time to leave a review. We're happy to hear you're up and running and seeing results!

December 10, 2022

James Edmar was extremely helpful. The process was quick and efficient!!! Thank you James!

Derma Beauty
United States
9 months using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

September 5, 2022

英語がわからず困っておりましたが、丁寧にサポートいただき設定をしていただきました。ウォーリーSさんありがとうございました!まだ使用していませんが、レビュー収集などの機能に期待しており今後が楽しみです。

TAKUNABE公式オンラインストア
Japan
9 months using the app
November 10, 2015

The free version has more than enough great features for beginning sites.

Another one of our sites gets a HUGE number of reviews, more than some competitors with 10x-100x the traffic, simply due to the follow-up emails.

Hoping to see the same with this site.

Canadianjerseysuperstore
Canada
9 months using the app
August 4, 2020

I needed help with my reviews they weren’t showing up so I emailed the support team and they took care of the issue immediately! Great response time and kept in communication throughout.

Realm Natural Products
United States
9 months using the app
May 23, 2021

yotpo works great for my product they have great support, Ed. helped me customize css of plugin which was extremly helpfull and saved me money!

Naš Šop
Serbia
9 months using the app