Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

January 11, 2019

The customer support solved my problems very quickly. I wanted to customize review carousels for displaying on different pages and the Yotpo team helped me with the code and implementation with perfect explanation, and even tested it out before responding to me unlike what most companies would do.

kin+kind
United States
9 months using the app
Edited June 9, 2023

James foi excepcional.James foi otimo...me tirou uma dúvida que facilitou demais ..não vou esquecer mais.Valeu James.

Bontempo Store | Loja Oficial
Brazil
9 months using the app
November 20, 2023

Exceptional Service and Expertise from John G at Yotpo

I recently had the pleasure of working with John G from Yotpo for installing review widgets on my new store, and I must say, the experience was nothing short of exceptional. From the get-go, John G exhibited a deep understanding of the Yotpo platform and its integration capabilities.

What truly sets John G apart is his customer-centric approach. He listened attentively to my needs, ensuring that the review widgets were customized to fit the unique style and layout of my store. His suggestions were not only practical but also aimed at enhancing user experience and engagement on my site.

Zaphino
Romania
9 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

June 4, 2021

Easy to install and use. It immediately started generating reviews on my preorders which means I'll be launching with reviews displayed on my site. Excellent support, too. I was unable to install the stars to my product page but support agent Radly did it for me quickly which was great and answered all of my questions. Highly recommend.

Palmpineskincare
Portugal
9 months using the app
Yotpo replied June 6, 2021

Thank you for taking the time to leave a review. It's great to hear the installation went smoothly for you.

April 28, 2020

I've used yotpo for years now and any issue I've had, they've stepped right in to help me out. I recently worked with Danreb..and he responded fast and helped to fix my issue quickly.

Divine Purity
United States
9 months using the app
November 28, 2022

The service was very good. I met the problem that the file could not be imported and uploaded. I helped me complete the upload and told me the specific cause of the problem. This app is very useful.

Findtime
China
9 months using the app
June 7, 2020

Danreb was amazing! The customer service is so fast!! The only thing I could say, is I think the navigation to get to customer service should be more clear. I didn't see it at first, but overall I am happy with the app and my experience so far

Willow J Boutique
United States
9 months using the app
March 24, 2016

One of the best free apps on Shopify

www.pricesslashed.com

Prices Slashed
United States
9 months using the app
November 27, 2019

I really like App and services , Bernard and other chat team are so great and professional . I really recommend this app . Thanks

SydneyRugsOnline
Australia
9 months using the app
Edited May 20, 2021

Junalou was great and really helped me, quickly and efficiently. Great app and even better support. Thanks!

Sprung Gym Flooring
United Kingdom
9 months using the app