Reviews (7,026)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews, which enhances trust and conversion rates. Key features include customizable review widgets, automated review requests, and seamless Shopify integration. The app also offers valuable analytics and insights, improving customer engagement. Customer support is frequently praised for its responsiveness and personalized assistance.

January 29, 2023

a great app to display the quality of your products helps a lot and makes your products trustful for the customer, a very very friendly support team, just what you expect from yotpo, I had a very confusing issue and one of the special support members (Joian Z) helped me a lot , if you want your business to grow fast try out all of yotpo apps , trustful , easy , and safe

it looks like an ad now lol

OTYTech
United Arab Emirates
9 months using the app
Yotpo replied February 2, 2023

We appreciate your feedback, thank you!

October 20, 2021

Superb customer service from the team at Yotpo, in particular Orly was excellent at helping me with my Yotpo/Shopify queries. Thanks again!

The Modern Crafter
United Kingdom
9 months using the app
Edited February 25, 2024

Amazing support, solved my issues!
Daniel at customer support was a huge help.

SA1NT LAYERS
Australia
9 months using the app
May 9, 2014

My company revolves around customer feedback to create new products and improve our current ones. Yotpo is a great service that facilitates that in a simple and easy to use way.

Chef wear by Tilit: chef coats, chef pants, aprons, work-shirts, custom workwear, server uniforms, made in USA chef gear.
United States
9 months using the app
December 8, 2021

Ronel was very helpful in resolving some issues I had within the settings of my account. Thanks again!

TAP & DYE
United States
9 months using the app
April 20, 2022

Radly E was super helpful with solving my problems. Great customer service. Will continue to use Yotpo!

Druzy Whore
United States
9 months using the app
Edited September 12, 2022

Love how fast and quick the support team is at Yotpo! Very helpful! Nick and Allent helped me so much with importing our reviews. Very thankful! Djan from customer service has also been super helpful looking into our reviews backend and answering any questions I have! Joian Z has been so great as well!

Lavaa Beauty
United States
9 months using the app
November 14, 2021

I really appreciate it. The customer service team is very strong and patiently help me solve the problem, thank you very much

Toetol Home
China
9 months using the app
February 16, 2022

I received excellent help from Ronel R. I definitely recommend this app for your business. I'm telling all my business friends about it.

Make Up Simply Enhances
United States
9 months using the app
July 29, 2022

James was a big help. He installed the app on my Shopify store website so I could display my reviews.

Season Uplifts by K
United States
9 months using the app