Reviews (7,026)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews, which enhances trust and conversion rates. Key features include customizable review widgets, automated review requests, and seamless Shopify integration. The app also offers valuable analytics and insights, improving customer engagement. Customer support is frequently praised for its responsiveness and personalized assistance.

May 14, 2021

They helped with the install and uploaded old reviews to my new site!! Perfect! I would recommend to all users!

Muva Munch
United States
8 months using the app
April 18, 2023

Pretty easy to use and the live chat customer service is amazing~ They are super helpful and reactive at any time!
Simoun Francis el maestro!

Novium France
France
8 months using the app
November 29, 2022

Joian Z helped me and was awesome!!!!! I needed the star rating on my product page and they went in and did it for me. Didnt just tell me how to do it. Very satisfied.

MyLubeCard
United States
8 months using the app
May 15, 2022

Highly Recommend. I've dealt with many support chats, this has been the best experience I've ever had. Happy S / Sheen was extremely helpful, probably needs a raise.

Earthly Comfort
United States
8 months using the app
Edited December 13, 2021

I would like to thank Howell Keith to help me to import reviews today, thanks for your knowledge and patient. Sincerely thanks to Howell Keith, Rhenant and Allent.

Firefighterroar
Singapore
8 months using the app
Edited October 14, 2021

Jane in customer service is responsive, friendly and solved my issue quickly. I am looking forward to seeing what this app can do!

Modern Envy Apparel
United States
8 months using the app
April 10, 2016

We just added YOTPO Reviews last week and it seems very user friendly. I initially had some trouble loading the app properly (it was showing up at the very bottom of product pages I.e separated too far from "BUY" button). I'm happy to say that one email to YOTPO fixed this issue AND they even entered the star rating code for me! What more could I possibly ask for ?!
Good product & prompt, efficient support = perfect.

German Soap Box
United States
8 months using the app
November 7, 2022

Yotpo was recommended by another shopify brand I'm familiar with, and so I decided to try them out. Not everything has been easy to set up without support, so I've had to reach out a few times, and definitely was able to get everything I needed through the chat function. Having access to timely customer support is super useful!

KIMBY
United States
8 months using the app
August 3, 2021

nice app! I was able to get help from Mark adding the reviews widget to my site. Yotpo star reviews makes a big impact toward consumer confidence, and has helped increase our overall sales

Viriditas Beauty
United States
8 months using the app
April 22, 2022

Kenn T was great. All of my questions were answered and now my reviews are on my website. Thank you so much.

HUEGIRLSZ
United States
8 months using the app