Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

Edited March 17, 2022

Happy is the BEST!!! Thank you so much. They were able to answer my question right away. Definitely recommend.

OTG|247
United States
10 months using the app
Edited January 14, 2022

Contacté con el servicio de soporte ante las dudas del programa. Me atendió rápidamente Doner P . Tuvo mucha paciencia y me estuvo resolviendo todas las dudas que tenía, con texto, con imagenes. Gracias a este tipo de servicios de atención al cliente. Un servicio 10 estrellas.

Garón Abogados
Spain
10 months using the app
February 16, 2021

I use this app since a year ago, and every time i needed support the Yotpo team helped me quickly. They are very kind and effective. Also, the app enabled my shop to have more social validation.

By the land
Mexico
10 months using the app
December 15, 2021

On some points it may be a bit more customer friendly but the after sales service is very responsive and helpful.

Shinncare
Belgium
10 months using the app
February 2, 2021

I haven't used the app fully yet, but the customer service is 5 stars! fast and efficient! I glad I found this app

Ooshie
United States
10 months using the app
July 17, 2020

I like its friendly & effective support and the app is easy to use, it offers many free features so we can do a lot of things without paying first!

Altai Gear Singapore
Singapore
10 months using the app
January 8, 2019

I have purchased the full version of the app and was not able to install some of the widgets, I emailed Help and Pauline assisted me quickly and effortlessly. She was so on al the ball and really was so helpful! I have no problem paying for an app when you have help like that! Thanks to Pauline for the awesome service! High 5!

Mrs Milk
South Africa
10 months using the app
December 4, 2022

Much thanks to Donner P today. Was great help with fixing my review page on my website. Also was very responsive and fast .

SNEAKEROYALTY
United States
10 months using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

January 13, 2022

Ronel was super quick and helpful! So happy :) Do not hesitate in asking for help. My problem was resolved in less than 10 minutes without any work on my end.

What a Girl Wants Boutique
United States
10 months using the app
April 20, 2015

Great way to use reviews, create trust, and build a business off of customer reviews on the fly.

Bathmate
United States
10 months using the app