Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

November 13, 2023

I have been really loving Yotpo since I installed it a few months ago, and my customers have too.

I am not particularly tech savvy so I needed assistance with a mistake I made installing my Yotpo widget to Shopify and John G. was a huge help. Not only did he quickly resolve the issue, but he even set up a homepage carousel for me as a (great) recommendation and helped me publish it. I am really grateful for this quick, simple support and for all that Yotpo brings to my small business.

Flora 1761
United States
7 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

March 14, 2022

J'utilise Yotpo pour mes reviews, j'étais bloqué pour l'installation des étoiles sur mes pages, j'ai parlé avec Eunice sur le chat de Yotpo qui a résolu mon problème en quelques minutes, Elle a été extrèmement réactive et rapide, merci Eunice pour votre aide et gentillesse :)))

Arara's Yoga
France
7 months using the app
June 26, 2022

These guys are here to help around the clock, Very friendly and helpful. shout out to Reiner D hes a good help

fruitfulvineco
United States
7 months using the app
Edited May 20, 2021

Updating my review 5/20/21 - Gimbert was a magical Yotpo Genie today!! These guys are awesome and if you're considering a review app, look no further, seriously! Service, Support, and features are TOP quality! Adding to my review... Orly was super helpful today in fixing code! I am so happy to be finally rolling with Yotpo reviews on my site! WOO HOO! Very helpful chat support (James!). I chose this program because it integrates with Google and that's important for SEO. Still working on linking reviews from Etsy, and the set up does take time, but the customer service is great so far!

MeraKalpa Malas
United States
7 months using the app
August 30, 2022

Great customer service, Kenneth John M was so helpful and quick to implement changes. Would highly recommend.

Hidrate
Canada
7 months using the app
January 13, 2023

Yotpo is perfect for managing and showing reviews. I needed some customisation and Ronel from the support team helped me immediately. Highly recommended app.

Rynce
Australia
7 months using the app
Yotpo replied January 17, 2023

Thanks for your feedback, we really appreciate it.

June 21, 2018

Yotpo is absolutely the best app we've ever used! Not only do they have a fast, easy Shopify integration, but their tool is loaded with robust features and functions that they are always improving. The beauty of Yotpo is that they have developed proprietary software that allows people to leave a review for your product within an email - they never have to go to your website - which generates a much higher number of reviews...this combined with OUTSTANDING customer service and support makes it a no brainer! Use it today. You won't be sorry!

Neverhungover Com
United States
7 months using the app
November 15, 2021

Manny T was very helpful!!!! Support team is very prompt and will assist any hour of the night. This app will place you in front of prospective clients to trust your site. Love it

Fitz and Glitz 2 Geaux
United States
7 months using the app
September 22, 2022

the customer service i receive is always fantastic. Ronel helped me today and was quick and super helpful. Thankyou

LeCil
Australia
7 months using the app
October 7, 2021

They provide great service and great customer support. They provide great service and great customer support.

Advance Being
United States
7 months using the app