Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

November 27, 2019

They were very easy and quick to work with! Helped with any questions I had and got things set up perfectly!

slimmuch
United States
8 months using the app
Edited October 13, 2022

Was struggling to activate my coupons on my page, Happy S was able integrate the tracking code and get my coupons working, thanks!

Openlearners
Australia
8 months using the app
September 14, 2020

Leizel at Yotpo provided excellent customer service and helped integrate Yotpo into my buyanelectricscooter website. Having no technical/development experience myself, without Leizel I probably wouldn't have been able to do it. 10 out of 10.

BUYANELECTRICSCOOTER
United Kingdom
8 months using the app
Yotpo replied September 16, 2020

Thank you so much for leaving a review! We're happy Leizel helped you get up and running smoothly.

July 16, 2020

Like the free version. Does exactly what we need it to do. Tech support was so fast and helpful when I wasn't happy with where the widgets were coming up. They very quickly went in and made it exactly what I wanted.

The Salt Cellar Online - Your Best Choice for Gourmet Salts
Canada
8 months using the app
May 28, 2022

I had Doner P. assist me with adding the reviews widget to my website. Process was easy and painless. Doner answered all my questions and fixed issues in a timely manner. Thank you!

House and Label
Australia
8 months using the app
August 23, 2020

You know how greatefull it can be when you have a very responsive and fast customer support. I needed to make a few changes on our shopify store on a Sunday to show the yotpo reveiws on the collection page and product page under the price tag. And it has been done by the yotpo team very fast.
Love these guys!
Great team!
Thankfull!❤️

Nastelle Beauty Romania
Romania
8 months using the app
Edited July 22, 2022

The Yotpo app and the their whole team are amazing - we wouldn't be without them! Perfect if you're looking to add reviews to your site! Lemuel Yotpo was really helpful too!

Turtle Pack
United Kingdom
8 months using the app
June 6, 2020

It’s very self explanatory and the customer service is excellent.
They helped me sort out my issue.
Thank you.

Innysthebrand Jewellery
United Kingdom
8 months using the app
March 15, 2021

Great app. Great customer service. It worth a try since free plan available. Highly recommend this app.

Live Elemental
United States
8 months using the app
January 21, 2022

Donald, thank you so much for helping us. We are very appreciative and grateful. Donald was fast and knew exactly what I was talking about and resolved my problem fast.
Thanks,

adornmentandco
United States
8 months using the app