Yotpo Product Reviews & UGC , 6,833 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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Yhis app has all I need from what I see so far but the most important thing for me is always fast support, which they have, so that would be a 5 stars for me. I especially want to thank Ronell, Kenn & Sheen from the support team for going above and beyond to help
yotpo is amazing and the customer service is top notch! thanks so much guys for all the help. hope you stay like this
Thank you so much for this review. We're thrilled you're enjoying using Yotpo!
Great app. Really easy to set up and use. The support team is awesome. definitely recommend to any small business
Kenneth just help me with placing my reviews on my website!! It's a Saturday evening here on the East coast and he worked with me and took charge to get my reviews up. Thank you so much Yotpo~!!! Great customer service!!! Chesha
Needed to import reviews to consolidate into my Yotpo app. This was a challenging task for support to keep reviews accurate, but, Ruel was a big help and very patient with the troublesome task. He got it taken care of for me perfectly after some trial and error. Great attitute and very professional.
Love the app too by the way! Yotpo has features to help your sales that others apps do not or struggle to replicate. Would recommend it to other shopify ecommerce site owners. It demonstrates trust to my customers by showing social proof of other buyers through reviews on my main page via a minimized widget (they can choose to click on or not), each product page has applicable reviews for that product and the badge that shows total reviews my site has received. All of this is collected by Yotpo via emails sent to customers after they receive their ordered items. They submit their review right in the email and it updates on my site directly to that product without the customer having to go back to provide the review manually. Genius!
Thanks for the great review, AMMO!
The support was quick and knowledgeable on making sure I had everything I needed to make sure my business does great! I really like the review feature and can't wait to see how it plays out! Thank you, Happy S., for your help!
amazing customer service! I submitted a ticket explaining that I had an issue integrating their widget, and they immediately replied and worked with me to figure out a solution. Thanks Adrian @ Yotpo !
Thanks so much for taking the time to leave a review! Happy to hear Adrian was able to help and get everything up & running smoothly.
Great support from Lemuel and Happy at Yotpo. I was struggling to sort out the setup for mobile. I asked the help chat & Lemuel helped me quickly and effortlessly. I am so relieved.
I got a great help from Eunice of the Yotpo help team. really responsive and helpfully. The app itself is nice.
I had a minor hiccup due to user error and Daniel from C/S was able to help guide me through the issue and fix it for me.
He provided quick and concise customer service and made it easy for me to understand why I couldn't do what i need to do lol.
Thank you so much!