Reviews (7,180)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.
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The team at Yotpo are really responsive whenever I've needed help (I'm based in Melbourne, Australia). Nothing is a problem and if I can't do it, they jump into Shopify on my behalf and set it up. Really appreciate their approachability and responsiveness. I was recommended Yotpo from a friend and now I see why they raved about them. There's also a ton of customisation to help integrate everything with our branding. Special shout out to Eduardo who's been really awesome setting up reviews on our page!
I installed Yotpo in 2019,. Spent a little time setting it up which was pretty straight forward and let it run. I found I don't need to monitor it at all as it will send an email notification when a new review has been submitted. I have only had to contact support once and the answers were clear and concise. Overall it's been a great addition to my website.
The base plan really gives a great opportunity to try this app. Easy to install and even if there are issues, the staff is fast and super helpful
Thank you for taking the time to leave a review, we're happy to hear you're enjoying using Yotpo.
I had some issues with the reviews, they weren't shown on my website, but ReinierD from Yotpo was a lot helpful and polite! Thank you!
Also, Ronel R answered to me quickly and helped me! Thank you both!
Perfect customer support to help with some installations. Would recommend this app to anyone looking to automate their review system.
Not free, but worth the $ imo - their support is fantastic, Should out to Angelo S and others. We recently migrated from WPress to Shop and they made the process seamless and simple.
Super helpful and engaging staff. Donald U assisted me via the live chat and solved my questions promptly and in a very supportive way. HIGHLY RECOMMEND!
Stellar features and customer service! Yotpo offers great plans that let us do everything we need! Great features, no limitations in lower plans and one great quality is their customer service! They are super fast in responding and always help us solve our problems. They actually commit to talk to us and help instead of sending automated template messages like other platforms. Definitely recommend!!
Thank you for leaving a review. We're constantly working on improving our product and our customer service and we really value your feedback!
Worked with Manny, and he was very helpful with getting me all set up. Can't wait to get my reviews up and going to increase my sales.
Awesome service and great site I just started using it and had some questions and customer service was there right away