Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

November 10, 2023

I was able to get the reviews widget installed without any difficulty. I had quite a bit of trouble getting the reviews tab to show on my home page. It didn't come up as an option in Shopify despite multiple installation attempts. I was able to connect with Doner on the support team who was very knowledgable and was quickly able to resolve the problem on the back end. Much appreciate the timely customer support and quick resolution of this problem.

Archer Jade
Canada
8 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

November 2, 2021

Great customer service! Pretty good app and as an amateur in this world, I'm liking it.. thank you!

Lolas Food Inc.
Canada
9 months using the app
May 8, 2020

Very good customer service. Always there, just one click away. Very helpful, attentive and competent. Able to help out and solve any issue.

Sleep Instincts
Australia
8 months using the app
April 18, 2019

Excellent app to help get product reviews for my business. Had some issues with the installation as I use a custom theme but Pauline was very quick to help and resolve the issues. All working great. Thank you!

Distons
United Kingdom
8 months using the app
Yotpo replied April 18, 2019

Hey Distons! Happy to hear that you were pleased with our service, and you are now getting more reviews from customers! We appreciate the feedback!

June 10, 2021

I contact Yotpo because I was unable to upload my reviews and she was super helpful to get me through the process until I can upload the reviews to my page. So attentive and helpful.

Cheelnaturalgoodies.com
Mexico
8 months using the app
November 4, 2022

i have used Yopto in several shops because of its ease of use, while the function is limited if you only use it with free plan.

Cerakey
Hong Kong SAR
8 months using the app
May 13, 2013

Just installed this. The step by step instructions are super clear. Once you have installed it there are loads of tweaks you can make to personalise the app and extra things you can add too - for free! This looks completely superb - can't wait to see the reviews rolling in!

Brian
www.wingding.co.nz

Wingding
New Zealand
8 months using the app
March 11, 2019

Very good review software & easy to use! Hermes was very helpful and helped me install the software and made sure that everything works correctly.

I would definitely recommend this!

See the review carousel on our website: www.shortstory.com.au

Short Story
Australia
8 months using the app
November 24, 2022

way better and cheaper than trustpilot. loads of features to get lots of reviews of your products. support is always helpful in fixing issues.

Plywoodprint
Finland
8 months using the app
July 15, 2021

I have used Yotpo an amazing app so far with very good customer support, I am super happy about my experience so far!

Lavish Soles™ LLC
United States
8 months using the app