Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

Edited October 14, 2021

Jane in customer service is responsive, friendly and solved my issue quickly. I am looking forward to seeing what this app can do!

Modern Envy Apparel
United States
8 months using the app
April 10, 2016

We just added YOTPO Reviews last week and it seems very user friendly. I initially had some trouble loading the app properly (it was showing up at the very bottom of product pages I.e separated too far from "BUY" button). I'm happy to say that one email to YOTPO fixed this issue AND they even entered the star rating code for me! What more could I possibly ask for ?!
Good product & prompt, efficient support = perfect.

German Soap Box
United States
8 months using the app
November 7, 2022

Yotpo was recommended by another shopify brand I'm familiar with, and so I decided to try them out. Not everything has been easy to set up without support, so I've had to reach out a few times, and definitely was able to get everything I needed through the chat function. Having access to timely customer support is super useful!

KIMBY
United States
8 months using the app
August 3, 2021

nice app! I was able to get help from Mark adding the reviews widget to my site. Yotpo star reviews makes a big impact toward consumer confidence, and has helped increase our overall sales

Viriditas Beauty
United States
8 months using the app
April 22, 2022

Kenn T was great. All of my questions were answered and now my reviews are on my website. Thank you so much.

HUEGIRLSZ
United States
8 months using the app
May 5, 2022

Great customer service, always there to help! After having a few difficulties with the widget, it now works fine. Thank you

Better Bloom
United Kingdom
8 months using the app
March 24, 2020

Very helpful support team that will do what it takes to solve your issue. Can't recommend them enough!

SHIELDOFGLORY
United States
8 months using the app
March 4, 2017

super easy to install. very effective tool

Jdm Racing Solutions
United States
8 months using the app
Edited June 1, 2021

Although you need English communication, they could help pasting the code on the behalf of me. Very helpful. Thank you.

Ageレザーショップ
Japan
8 months using the app
December 7, 2023

Good app! I would love if they would ask the client in which language they want to communicate so they can have the choice. My clients are mostly English but I do have some French speakers too.

Anne-Krystel
Canada
8 months using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!