Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

September 21, 2017

We have had a great experience with the Yotpo team.
:)
I do recommend them.

Snoringsolution
Canada
7 months using the app
January 5, 2022

Great app, with great support ,Howell Keith R is a great help and stood with me until I got the work done.

aastey
India
7 months using the app
March 5, 2021

Really great added value to my store and the customers. Amazing customer service. I would recommend!

Mr Red Fox Of London
United Kingdom
7 months using the app
June 2, 2022

Yotpo is a very good app for collecting recviews, and we have had helpful supporty from Orly who got our dedicated reviews page up and running

DNA Lean
United Kingdom
7 months using the app
May 25, 2022

The customer service is really efficient and the answer super fats. Every single of my questions has been answered in an accurate way and they provide a fast and right solution for it.

Foam Party Hats Inc
United States
7 months using the app
October 5, 2021

Thank you so much for all of your help on the installation over the past 48 hours. I can't recommend Yopto, I have both Reviews and Loyalty apps as I was so impressed by their service!

Pretty Suds UK
United Kingdom
7 months using the app
July 1, 2022

Nice app,Great help with installation and very quick to repond with help,installed for me all works perfectlly

Mylovetrue
Hong Kong SAR
7 months using the app
January 7, 2019

I ran into an issue with the app and reached out to the support team, and I can say had a very pleasant CS experience with Yotpo. My support rep, Pauline, returned to me quick with all the answers I needed in the first response email, so of course it saved a lot of time, and I was able to fix the issues right away. She also offered to help further if I had trouble correcting errors myself, so.. I am satisfied with the service! Thank you!

1ssumm
United States
7 months using the app
June 17, 2021

love the app. there is so much you can with to help drive more traffic especially with social media integration. great customer service too.

Krill Fragrances
United Kingdom
7 months using the app
February 24, 2021

Manny helped me out with putting the review widget in my new theme. I was having trouble for some time, but Manny helped and was very patient and good at updating and checking in. Thank you!

be real brands
United States
7 months using the app