Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

August 30, 2022

We would 100% recommend this app, support is amazing, they helped us with every step of the installation process.

azul Siete
United States
8 months using the app
August 2, 2021

Great app and excellent support service they fix it asap fully recommended app!!!!!!!!!!!!!!!!!!!!!!

H Apparel by Hispania
Mexico
8 months using the app
August 26, 2021

Excellent product, excellent service. Yotpo is great for Shopify-based businesses hoping to display reviews from past customers to potential new ones

Peak State Coffee
United States
8 months using the app
October 22, 2014

I'm enjoying this app, I'm very glad I added it and went for the premium version. The support is great and I hope Yotpo will soon overtake Trustpilot etc and become the #1 reviews provider.
I use the 'mail after purchase' function instead of having a mailing list, because if my customers want to buy a framed gift they will have already had this reminder.

Printed Gift Shop
United Kingdom
8 months using the app
Edited December 24, 2019

Great support. Instant response. Jumped in and did the fix themselves, so I didn't have to. Really good. Efficient and easy.

Neatt Home
United Kingdom
8 months using the app
Yotpo replied January 19, 2020

Thanks so much for taking the time to leave a review, happy to hear our customer support team is hitting the mark!

May 14, 2021

They helped with the install and uploaded old reviews to my new site!! Perfect! I would recommend to all users!

Muva Munch
United States
8 months using the app
April 18, 2023

Pretty easy to use and the live chat customer service is amazing~ They are super helpful and reactive at any time!
Simoun Francis el maestro!

Novium France
France
8 months using the app
November 29, 2022

Joian Z helped me and was awesome!!!!! I needed the star rating on my product page and they went in and did it for me. Didnt just tell me how to do it. Very satisfied.

MyLubeCard
United States
8 months using the app
May 15, 2022

Highly Recommend. I've dealt with many support chats, this has been the best experience I've ever had. Happy S / Sheen was extremely helpful, probably needs a raise.

Earthly Comfort
United States
8 months using the app
Edited December 13, 2021

I would like to thank Howell Keith to help me to import reviews today, thanks for your knowledge and patient. Sincerely thanks to Howell Keith, Rhenant and Allent.

Firefighterroar
Singapore
8 months using the app