Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

July 26, 2016

Recently installed this app for www.easyorganic.com.au and had reviews on my product page within an hour.

Nutri8
Australia
8 months using the app
October 28, 2017

Great app and so easy to set up.

Mandalamagikdeals Com
Australia
8 months using the app
April 25, 2021

Amazing customer service! Ed was able to help me with my issue and went above and beyond to make the plugin work! Thank you Ed, you are a lifesaver!

Cossé
Australia
8 months using the app
Edited October 17, 2023

Best customer service ever. John G helped solve all of my problems and the concerns. Thank you very much!

Meideya Jewelry
Singapore
8 months using the app
June 23, 2022

Fantastic support when I needed support linking the Yotpo app to our shopify site. Easy to use and effective, highly recommend AAA+++

The Hive
New Zealand
8 months using the app
Edited July 19, 2021

I needed help adjusting the review's setting and used the live chat to enquire for help. Junalou was kind and patient enough to understand and provide me with the assistance I needed. Extremely happy with the service. Junalou also made further recommendations to add certain features to my online shop which I felt was extremely thoughtful. Also James was very helpful too

ellebabycare
Singapore
8 months using the app
January 4, 2021

Although I am using free version of their app right now but they are offering top notch customer services and I am 100 % satisfied and they ensure it too so I am giving them 10/10. Highly Recommended!

Al Hamd Tech
Pakistan
8 months using the app
Yotpo replied January 6, 2021

Thank you for leaving a review! We're happy to hear that you're enjoying Yotpo.

Edited May 20, 2021

Updated 5.20.21: Junalou was super helpful in adding the star ratings to my collection pages too!
We were seeking a solution to help add the star ratings alongside product listings at the top, and with a little help from support we were able to implement. Thank you!

Organic Pharmer
United States
8 months using the app
August 10, 2021

Jo Lorenz is very help and professional while assisting me to install star widget. Jo is very patient and kind. I am very satisfied with the service

Wistic USA
United States
8 months using the app
April 18, 2022

Good help from Eunice P, helped me with different things such as carousel and adjusting sizes of widges. Nice help and good service. Acting fast an making all those things in a backup theme before publsing. 5 stars

Maximeslifestyle
Netherlands
8 months using the app