Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

July 16, 2020

Like the free version. Does exactly what we need it to do. Tech support was so fast and helpful when I wasn't happy with where the widgets were coming up. They very quickly went in and made it exactly what I wanted.

The Salt Cellar Online - Your Best Choice for Gourmet Salts
Canada
8 months using the app
August 23, 2020

You know how greatefull it can be when you have a very responsive and fast customer support. I needed to make a few changes on our shopify store on a Sunday to show the yotpo reveiws on the collection page and product page under the price tag. And it has been done by the yotpo team very fast.
Love these guys!
Great team!
Thankfull!❤️

Nastelle Beauty Romania
Romania
8 months using the app
May 28, 2022

I had Doner P. assist me with adding the reviews widget to my website. Process was easy and painless. Doner answered all my questions and fixed issues in a timely manner. Thank you!

House and Label
Australia
8 months using the app
June 6, 2020

It’s very self explanatory and the customer service is excellent.
They helped me sort out my issue.
Thank you.

Innysthebrand Jewellery
United Kingdom
8 months using the app
Edited July 22, 2022

The Yotpo app and the their whole team are amazing - we wouldn't be without them! Perfect if you're looking to add reviews to your site! Lemuel Yotpo was really helpful too!

Turtle Pack
United Kingdom
8 months using the app
March 15, 2021

Great app. Great customer service. It worth a try since free plan available. Highly recommend this app.

Live Elemental
United States
8 months using the app
January 21, 2022

Donald, thank you so much for helping us. We are very appreciative and grateful. Donald was fast and knew exactly what I was talking about and resolved my problem fast.
Thanks,

adornmentandco
United States
8 months using the app
October 23, 2019

App works great and as advertised, exceptional customer service. They are super responsive whenever I need help.

AWAKN
United States
8 months using the app
Yotpo replied October 28, 2019

We're so happy to hear it! Thank you for taking the time to leave a review, we're so glad our support team was able to help.

March 26, 2021

Junalou was super helpful in helping me get a reviews page up on my website! When I thought we were done, she even shared a recommendation to help improve my user experience by adding reviews to my catalog page AND walked me through how to install the code! Very pleased with the customer service I received today.

Femailer
United States
8 months using the app
January 7, 2022

I love great customer service! Thank you so much Donald U for helping me with my widgets. Thank you to everyone that helped me this week.

Drops Of Glam
United States
8 months using the app