Reviews (7,180)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.
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Yarden was really helpful and patient with helping with the installation of the theme review widgets. I really like YotPo features and 100% recommend it.
Great app for user reviews to lead your business! Highly recommend. Extremely flexible to use with great user interface.
Awesome App! and Awesome team of customer support. I received immediate support within 30mins after I sent my request. Highly rated.
It's a good and functional app. The review function can be introduced easily. Help was also kind and quick.
I have tried other platforms and returned to Yotpo. I love the look and feel of the app for my Shopify store, and the affordability (free option) for small businesses before they begin to scale. Love It and recommend!
We upgraded to a paid plan recently and couldn't be happier. The technical support and customer service are excellent. We were having trouble with our theme and the star ratings view on the product page and Yotpo tech support fixed it for us in less than 2 business days. We had been using another review service and our response rate was less than half of Yotpo's, so we're now getting many more reviews.
Chat support works very well. Doner was very helpful and attentive to solve an installation issue. Thanks
Quick to respond to questions via their chat support. Looking forward to using Yotpo as I continue to grow.
I contacted the support team for help and Eunice was a huge help, assisting me with any issue I had!
Don't be inticed by their free plan or low priced plan. The moment you will have more sales , you are in trouble with yotpo. We were early yotpo clients for almost 4 years. Then they decided to raise their prices x10 and they removed us from their plan without any hesitation. They didn't grandfather our plan , just removed our plan and offered to pay $800 for the same functionality we had for $35. There are very good alternatives here for reviews. Don't use them.
Thank you for taking the time to leave your feedback. Please know that we completely understand your frustration and we apologize for the inconvenience. We have looked into your case and it seems like there was a billing issue which is why your account was downgraded. A customer support representative has reached out with a solution but sadly, we have not heard back from you. Please reach out to us at any time and we will be more than happy to assist you.