Reviews (7,068)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting the quantity and quality of customer reviews through automated requests, enhancing engagement and conversion rates. The ability to moderate and respond to reviews quickly is appreciated for effectively addressing customer concerns. Features like customizable review widgets and social sharing capabilities help match brand aesthetics and amplify positive feedback. The app also offers robust analytics to assess customer sentiment and improve products. Exceptional support, particularly from team members like Doner P, Ruzsel J, and Jeorge Kenneth V, is frequently praised for their efficient, real-time assistance with installation and troubleshooting.
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Nice app,Great help with installation and very quick to repond with help,installed for me all works perfectlly
I ran into an issue with the app and reached out to the support team, and I can say had a very pleasant CS experience with Yotpo. My support rep, Pauline, returned to me quick with all the answers I needed in the first response email, so of course it saved a lot of time, and I was able to fix the issues right away. She also offered to help further if I had trouble correcting errors myself, so.. I am satisfied with the service! Thank you!
Best UGC Management, Reviews and Loyalty app around.
love the app. there is so much you can with to help drive more traffic especially with social media integration. great customer service too.
Manny helped me out with putting the review widget in my new theme. I was having trouble for some time, but Manny helped and was very patient and good at updating and checking in. Thank you!
For 2 days I had the most amazing and I mean amazing service from manny. I was able to tackle a very difficult task of closing similar accounts and transferring reviews to proper site page. Simply put he saved our businesses years of customer reviews. Beyond thankful for manny and his patience and help
So thankful for the work that the team has helped with. Donner was incredibly patient and stay dedicated to getting the work done from transitioning from another review platform.
worth the time and money spent. A Great add on to your website. Gives your new visitors confidence in your company
We had an issue after installing the app. Mark took care of this and after 24 hours, the issue was solved and we started receiving our first reviews.
Really happy with the app and fab support!
UPDATE: I uploaded the reviews I already have and there were technical issues. Sheen helped me to fix all quickly. I'm very impressed by the customer service. Thank you so much, Sheen! I haven't used the app yet, but I had a question for setting up, Happy was very helpful. Thank you!