Reviews (7,047)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

August 30, 2022

Great customer service, Kenneth John M was so helpful and quick to implement changes. Would highly recommend.

Hidrate
Canada
7 months using the app
January 13, 2023

Yotpo is perfect for managing and showing reviews. I needed some customisation and Ronel from the support team helped me immediately. Highly recommended app.

Rynce
Australia
7 months using the app
Yotpo replied January 17, 2023

Thanks for your feedback, we really appreciate it.

June 21, 2018

Yotpo is absolutely the best app we've ever used! Not only do they have a fast, easy Shopify integration, but their tool is loaded with robust features and functions that they are always improving. The beauty of Yotpo is that they have developed proprietary software that allows people to leave a review for your product within an email - they never have to go to your website - which generates a much higher number of reviews...this combined with OUTSTANDING customer service and support makes it a no brainer! Use it today. You won't be sorry!

Neverhungover Com
United States
7 months using the app
November 15, 2021

Manny T was very helpful!!!! Support team is very prompt and will assist any hour of the night. This app will place you in front of prospective clients to trust your site. Love it

Fitz and Glitz 2 Geaux
United States
7 months using the app
September 22, 2022

the customer service i receive is always fantastic. Ronel helped me today and was quick and super helpful. Thankyou

LeCil
Australia
7 months using the app
September 26, 2016

Easy to setup and does not distract from the products!

Nerd Vape
United States
7 months using the app
October 7, 2021

They provide great service and great customer support. They provide great service and great customer support.

Advance Being
United States
7 months using the app
August 29, 2020

This app provides everything I need for reviews. When I have a question they are super fast to respond and resolve the issue right away. Will always have this app on my site. Very happy thanks!

Glam Girl Lashes
Canada
7 months using the app
May 1, 2013

What a great App! Love how it integrates itself in to my company facebook page as well. I don't even have to do anything with it. My customers took advantage of this right away. Give my company much more street credit now.

This REALLY is a great and easy to use app. Best of all, it is of no charge. Can't beat that now can you?!?!?

The NATO Strap Co.
United States
7 months using the app
March 14, 2022

Wonderful app although I have some troubles while using this app, and Kenneth was quick to help me fix the issue very fast. Hight recommend!

Favor Graphics
Vietnam
7 months using the app