Reviews (7,068)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting the quantity and quality of customer reviews through automated requests, enhancing engagement and conversion rates. The ability to moderate and respond to reviews quickly is appreciated for effectively addressing customer concerns. Features like customizable review widgets and social sharing capabilities help match brand aesthetics and amplify positive feedback. The app also offers robust analytics to assess customer sentiment and improve products. Exceptional support, particularly from team members like Doner P, Ruzsel J, and Jeorge Kenneth V, is frequently praised for their efficient, real-time assistance with installation and troubleshooting.
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12/4/2022: Still at a 5-star rating but this time for the superb customer support. I had an issue with importing a valid review and Rhemy R. helped me out! The support was fast and accurate. The app is a bit pricey but worth it for this high-level of support.
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I just downloaded the app but so far so good. I had a question about the product blocklist feature and Nick S. answered my questions, walking me through the steps and even giving me alternative ways to accomplish what I needed. Kudos to the customer service!
Where do I begin with the app YOTPO and its support team! I've been with them now for almost 6 months and am amazed by what the offer as a review service and how attentive and responsive their support team is. Anytime I have reached out the wait time has been very minimal if any and every member goes above and beyond the call to make sure my questions and requests are answered and solved. I couldn't recommend this service enough to anyone! Get the app NOW!!!!!
Thank you so much for taking the time to leave such a thorough review & thank you for such glowing feedback. We're so happy to hear you're enjoying Yotpo and our customer support team is hitting the mark!
great app would def recommend to others its a great way to get peoples confidence up to purchase and great for seo too
I am very happy with this App. I get reviews on my products because the App sends out the request for review emails. I am thrilled. Thank you!
Great app. Very effective. Very glad to have installed it. Have not had any app-related issues. I have reached out to support a couple times for help customizing widgets according to my Shopify theme. James and Warly were both very helpful and quickly addressed my concerns.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
J'utilise Yotpo pour mes reviews, j'étais bloqué pour l'installation des étoiles sur mes pages, j'ai parlé avec Eunice sur le chat de Yotpo qui a résolu mon problème en quelques minutes, Elle a été extrèmement réactive et rapide, merci Eunice pour votre aide et gentillesse :)))
These guys are here to help around the clock, Very friendly and helpful. shout out to Reiner D hes a good help
Updating my review 5/20/21 - Gimbert was a magical Yotpo Genie today!! These guys are awesome and if you're considering a review app, look no further, seriously! Service, Support, and features are TOP quality! Adding to my review... Orly was super helpful today in fixing code! I am so happy to be finally rolling with Yotpo reviews on my site! WOO HOO! Very helpful chat support (James!). I chose this program because it integrates with Google and that's important for SEO. Still working on linking reviews from Etsy, and the set up does take time, but the customer service is great so far!
Great customer service, Kenneth John M was so helpful and quick to implement changes. Would highly recommend.
Yotpo is perfect for managing and showing reviews. I needed some customisation and Ronel from the support team helped me immediately. Highly recommended app.
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