Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

September 12, 2019

So Amazing app, helps me get all my reviews and gives my store the power of telling new customers what my previous customers have to say about my product and service. they have absolutely amazing customers service as well and the Yotpo team is really amazing.

Vefsjoppan
Iceland
8 months using the app
Yotpo replied September 18, 2019

So happy to hear you are pleased with Yotpo, Vefsjoppan! Thanks for the great review!

February 5, 2021

Perfect support and great app. A breath of fresh air in comparison to other app owners and theme editors who barely respond.

Havlu Co
Australia
8 months using the app
Yotpo replied February 10, 2021

Thank you for your review. We're happy to hear you had such a positive experience with us.

July 26, 2016

Recently installed this app for www.easyorganic.com.au and had reviews on my product page within an hour.

Nutri8
Australia
8 months using the app
April 5, 2023

I had a minor hiccup due to user error and Daniel from C/S was able to help guide me through the issue and fix it for me.

He provided quick and concise customer service and made it easy for me to understand why I couldn't do what i need to do lol.

Thank you so much!

Flora Boutique
United States
8 months using the app
September 18, 2023

Thanks to Renhant for supporting me!! amazing staff

Beautic Shop
Mexico
8 months using the app
October 28, 2017

Great app and so easy to set up.

Mandalamagikdeals Com
Australia
8 months using the app
April 25, 2021

Amazing customer service! Ed was able to help me with my issue and went above and beyond to make the plugin work! Thank you Ed, you are a lifesaver!

Cossé
Australia
8 months using the app
Edited July 19, 2021

I needed help adjusting the review's setting and used the live chat to enquire for help. Junalou was kind and patient enough to understand and provide me with the assistance I needed. Extremely happy with the service. Junalou also made further recommendations to add certain features to my online shop which I felt was extremely thoughtful. Also James was very helpful too

ellebabycare
Singapore
8 months using the app
June 23, 2022

Fantastic support when I needed support linking the Yotpo app to our shopify site. Easy to use and effective, highly recommend AAA+++

The Hive
New Zealand
8 months using the app
January 4, 2021

Although I am using free version of their app right now but they are offering top notch customer services and I am 100 % satisfied and they ensure it too so I am giving them 10/10. Highly Recommended!

Al Hamd Tech
Pakistan
8 months using the app
Yotpo replied January 6, 2021

Thank you for leaving a review! We're happy to hear that you're enjoying Yotpo.