Reviews (7,068)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting the quantity and quality of customer reviews through automated requests, enhancing engagement and conversion rates. The ability to moderate and respond to reviews quickly is appreciated for effectively addressing customer concerns. Features like customizable review widgets and social sharing capabilities help match brand aesthetics and amplify positive feedback. The app also offers robust analytics to assess customer sentiment and improve products. Exceptional support, particularly from team members like Doner P, Ruzsel J, and Jeorge Kenneth V, is frequently praised for their efficient, real-time assistance with installation and troubleshooting.
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Been using Yotpo for a couple months now. Customer services was fairly quick and able to help me when needed. The dash is simple and easy to ease. I wish the widgit was better looking and able to customize it further.
I had got that app is good to use and its support center is too active and solve our problem as soon as possible. And Nick assisted me good.
Yotpo is by far the best way to collect customer reviews online. Their customer support here is super quick too!
Super speedy help by the help desk in setting up my reviews on my shopify site! Saved me alot of time trying to work out the coding. Great app!
John B best support very good will always use this platform no matter what, thanks. so much for the support
Yotpo review request emails have a simple layout that makes it easy for customers to give reviews in a few clicks. I find this better than the Loox app which make customers fill out a lot of different fields on different pages. Customer service is also very good, thanks a lot to Simoun and Daniel P for patiently answering all my questions and helping me set up the app!
I recommend this app to everyone because it works very well and there are many features and above all because a very competent technical service and they are quick to respond. It is very nice to be able to count on people and not just on virtual chat boxes. Very good 5 stars
Customer service is always amazing, had a problem that needed a solution for a while, Junalou and Radly solved that within a matter of minutes, awesome job!
I have been using Yotpo for just over a month, however my site has some untraditional structuring that made me need unique code. The team at Yotpo- Sheen in particular - was so helpful and responsive. They helped me edit my theme to ensure that Yotpo was functioning effectively. Highly recommend!
So glad I was able to have one of the #1 Shopify Apps Installed!
I am so appreciative of the ongoing & personal support of this amazing team. After I granted access to my site they installed the widgets I was having problems with. I received emails to make sure I was happy. Of course, I haven't gotten a review yet as I just had the app installed today but the Customer Service has made me like Yotpo even more!
Hi there! We're so happy to hear you're excited about it! And we're thrilled to hear our customer support team is hitting the mark and was able to help get everything up and running. Thanks for taking the time to leave a review, we love hearing your feedback!