Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

August 4, 2023

great option to the big companies who charge ridiculous high fees for this essential service. these guys do a great job and provide excellent support. thanks!

singingbowlmuseum
United States
8 months using the app
August 10, 2021

Jo Lorenz is very help and professional while assisting me to install star widget. Jo is very patient and kind. I am very satisfied with the service

Wistic USA
United States
8 months using the app
April 18, 2022

Good help from Eunice P, helped me with different things such as carousel and adjusting sizes of widges. Nice help and good service. Acting fast an making all those things in a backup theme before publsing. 5 stars

Maximeslifestyle
Netherlands
8 months using the app
June 26, 2022

The customer service is really nice. James Edmar C is enthusiastic to help you resolve issues. Highly recommend for cooperate with this store.

furniwell-test
United States
8 months using the app
Edited October 17, 2023

Best customer service ever. John G helped solve all of my problems and the concerns. Thank you very much!

Meideya Jewelry
Singapore
8 months using the app
July 27, 2022

this app is very useful, i really recommended if you want to put reviews in your website and the support is very fast

Steals
United States
8 months using the app
April 12, 2022

A great way to automate review requests. The customer service agent, Doner, was also a great help when I needed assistance locating items and resolving an upload issue.

Enbacci Skincare
Australia
7 months using the app
November 8, 2018

We had some technical issues when moving websites and needed to move our reviews from our old platform. The customer support team was super helpful.

EatYour.Coffee
United States
7 months using the app
September 24, 2020

fantastic service - always helpful and always attentive, really recommend yotpo they are great!!! super happy

Good4Me
New Zealand
7 months using the app
Yotpo replied September 29, 2020

Thank you for leaving a review. We're pretty big fans of our customer service and we're happy to hear you are too!

Edited March 11, 2021

Yotpo has some of the best customer service that we have ever experienced with an app. Manny,Mary Ann, and Sheen are amazing, they are fast, accurate, and very respectful. Highly recommend this app! They have helped out a lot on multiple occasions!

Speaks 2 Nations
United States
7 months using the app