Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 8, 2024

Exceptional Customer Service Experience with Arven .
I'm thoroughly impressed and grateful for such outstanding service.

Decoranddecor
United Kingdom
6 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.

February 5, 2024

Great app and great customer care. Thank you to Rhenant for assisting me :)

Planet Charms
France
11 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

January 4, 2024

Easy to understand UI and functionality. Angelo in Support has been very responsive and helpful as well - highly recommend!

Be Juliet
United States
20 days using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

May 18, 2024

NICE LIVE CHAT
Ruzsel

XAGONE
France
3 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

December 11, 2023

Awesome company. Rhenant was great!

The Swing Mechanic
United States
Over 3 years using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!

January 16, 2024

Arven helped to install product ratings as per a specific request I made. An absolutely brilliant support system.

The Keto Shop
United Kingdom
6 days using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

February 22, 2024

When i needed help, they were here to respond to my demand.

I recommend :)

Boutique FindyourMate
France
16 days using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

May 2, 2024

I had a hard time trying integrate my reviews, but thanks to your great customer service by Ruzsel John, I got it done. Thank you.

Trades of Brit
United States
About 12 hours using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

Edited January 31, 2024

Great customer service from Daniel!!

Kamelia Wellness
United States
Over 1 year using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

April 28, 2024

Great customer service

Hurdle Apparel
United States
4 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!