Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 3, 2024

Gabriel S was helpful with my needs

Raum
United States
3 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

November 28, 2023

Nice app and the supporter is awesome.
Thank you Ruzsel <3

jp-knives.com
Japan
3 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

April 25, 2024

We just installed the Yopto app for the first time and had some issues. Tech support answered our email immediately and resolved the problem. This all happened in the evening, I didn't expect after hours support, and was pleasantly surprised. Thanks John G. for the great support!

FRESCO CHOCOLATE
United States
About 3 hours using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

December 1, 2023

Best service I ever had. I wanted to showcase reviews on my website but I did not know how. John G (member of the support team) did everything for me and I did not even have to write, copy or paste any codes by myself.

Scents of Arabia
Netherlands
About 17 hours using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

February 6, 2024

Great service!

Floating Pearls
United States
Over 8 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

November 23, 2023

John was incredible in helping me setting up my account! Many thanks!

Goodr Brasil
Brazil
About 1 month using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

May 18, 2024

Ruzsel was very helpful!

Lina Zibdeh - Joy of Hijab!
United States
5 days using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 9, 2024

Super efficient. Rhenant T answered all my questions and resolved my issues in 2 minutes!

Étymologie Skincare
Canada
3 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

April 30, 2024

Doner P was very responsive on the web chat and took control of my Shopify store to get the app working in no time. Thank you

Jadd Shoes
United Kingdom
About 3 hours using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

February 12, 2024

I just installed the app recently, and I had a bit of trouble setting it up. However, Ruzsel J, was extremely helpful and fixed my concerns in less than 5 mins. Very proactive customer support.

olarsgrace
United Arab Emirates
About 14 hours using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!