Reviews (7,042)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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Thanks to Joian Z for his advice and help, which was provided quickly and efficiently!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Great customer service experience! Very helpful and pleasant conversation.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
John G. was AMAZING! He went above and beyond to help me customize
We appreciate your feedback, thank you!
Wonderful experience and VERY helpful service by Ruzsel John N .. took the time to personally upload my .csv file and fix any of the issues!! Wonderful support team!
Thank you for sharing your thoughts with us!
Arven was super helpful and resourceful!! He helped me import my reviews successfully in no time!! Highly recommend him!!
We appreciate your feedback, thank you!
When i needed help, they were here to respond to my demand.
I recommend :)
Thank you for sharing your thoughts with us!
Great customer support! and all around great app. I worked with Warley to help me get something resolved on the weekend and was helped out in no time.
Thank you for writing a review — we value your feedback.
Great app and great customer care. Thank you to Rhenant for assisting me :)
Thank you for writing a review — we value your feedback.
I was able to install the app for free, and integrating it with Shopify was incredibly easy. What stood out the most was the excellent chat support. A special thanks to Ruzsel J for providing quick and accurate answers to my questions. I'm looking forward to making the most out of this app moving forward. Thank you very much.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Daniel P, very good person Yotpo customer support.
I think he is a very experienced person for yotpo customer support.
Thanks
Daniel P
Thanks for your feedback, we really appreciate it.