Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

March 29, 2023

Doner P helped resolve my issue quickly and efficiently. Also verified that things were running smoothly afterward.

MISTER OK'S ESSENTIALS™
United States
6 months using the app
August 20, 2022

Jeorge Kenneth V was very helpful at installing the reviews on my website ! So far this app is everything i need

LE SUPPLI-HER
Canada
6 months using the app
June 15, 2021

I have just installed Yotpo on my site under the free plan. I was not sure if it had everything I needed. After a good chat with support on the live chat (with Manny) all my questions where answered. I was on the fence about whether to go ahead with Yotpo and after this chat I was convinced. I had set up my automated emails and was receiving reviews, I was unable to publish them. Manny was very patient and helpful even though I had so many questions. And was quickly able to solve my issue/s.

Anthea Cooper
Hong Kong SAR
6 months using the app
December 21, 2021

Great support from Howell during the initial set up phase and integration on my website. Thank you for your help

Flex Jeans
United Arab Emirates
6 months using the app
November 19, 2021

I had some questions about orders that hadn't pulled through and used the chat function. Orly P was exceptional and was able to help me quickly and efficiently. Great services

oohbox
United Kingdom
6 months using the app
June 2, 2021

Très bon service client à l'écoute.
Prêt à aider tout leurs clients merci encore merci à James pour son aide.
A bientôt.

VAPTISHOP
France
6 months using the app
March 16, 2021

Eleen from the support team really helped me out! I use a bought theme and this app would not appear properly on it. I reached out for support and Eleen worked on my site for a few days to make it work. Thanks so much, now my customers can see and leave reviews!

ASRGE
United States
6 months using the app
May 31, 2023

Nicole was able to help me with the manual installation. She was patient and very helpful! I appreciate the support team with this product!

Function of Vex
United States
6 months using the app
January 9, 2021

Sheen was very helpful and patient with me. All of my needs were fulfilled. Thank you for your help.

Khione's Kreams
United States
6 months using the app
Yotpo replied January 14, 2021

Thank you for taking the time to leave a review, we appreciate it.

April 6, 2022

I received amazing customer support from Lemuel C . He helped understand how to moderate reviews, and answer all of my questions on how to better use the app! Thank you!

Origo Shoes
United States
6 months using the app