Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

January 27, 2014

Very easy installation instructions and it integrated very well with my existing store. I would definitely recommend this app.

Rue Marcellin Original Vintage French Posters & Prints
United States
7 days using the app
September 12, 2019

So Amazing app, helps me get all my reviews and gives my store the power of telling new customers what my previous customers have to say about my product and service. they have absolutely amazing customers service as well and the Yotpo team is really amazing.

Vefsjoppan
Iceland
8 months using the app
Yotpo replied September 18, 2019

So happy to hear you are pleased with Yotpo, Vefsjoppan! Thanks for the great review!

September 18, 2023

Thanks to Renhant for supporting me!! amazing staff

Beautic Shop
Mexico
8 months using the app
February 5, 2021

Perfect support and great app. A breath of fresh air in comparison to other app owners and theme editors who barely respond.

Havlu Co
Australia
8 months using the app
Yotpo replied February 10, 2021

Thank you for your review. We're happy to hear you had such a positive experience with us.

July 26, 2016

Recently installed this app for www.easyorganic.com.au and had reviews on my product page within an hour.

Nutri8
Australia
8 months using the app
April 5, 2023

I had a minor hiccup due to user error and Daniel from C/S was able to help guide me through the issue and fix it for me.

He provided quick and concise customer service and made it easy for me to understand why I couldn't do what i need to do lol.

Thank you so much!

Flora Boutique
United States
8 months using the app
October 28, 2017

Great app and so easy to set up.

Mandalamagikdeals Com
Australia
8 months using the app
April 25, 2021

Amazing customer service! Ed was able to help me with my issue and went above and beyond to make the plugin work! Thank you Ed, you are a lifesaver!

Cossé
Australia
8 months using the app
Edited July 19, 2021

I needed help adjusting the review's setting and used the live chat to enquire for help. Junalou was kind and patient enough to understand and provide me with the assistance I needed. Extremely happy with the service. Junalou also made further recommendations to add certain features to my online shop which I felt was extremely thoughtful. Also James was very helpful too

ellebabycare
Singapore
8 months using the app
June 23, 2022

Fantastic support when I needed support linking the Yotpo app to our shopify site. Easy to use and effective, highly recommend AAA+++

The Hive
New Zealand
8 months using the app