Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

July 26, 2021

Great customer service by Rilu Jane. so helpful and patient with everything i was needing to do in changing over my apps. Thank you

Frankie + Roy
Australia
5 months using the app
July 30, 2022

Great Product, their customer support Nick is very helpful, responsive, and professional, this app is my go-to option.

Lanveur
United States
5 months using the app
May 13, 2021

Thank you Mary Ann for helping me in my request to change my name and picture for when I comment to reviews on my website. Cheers to you!

Palatini's
United States
5 months using the app
August 11, 2014

Simple to install, easy to use and exactly what I needed.

Zane Guitars
United States
5 months using the app
January 26, 2017

Très bonne application, je l'ai installée il n'y a pas très longtemps et je la recommande ! Crée du social proof

France Bracelets
France
5 months using the app
February 1, 2022

Allen helped us a lot with some issues with the appearance. Great app with great support. Thanks for all the help!

BEVISGEAR
Canada
5 months using the app
March 9, 2021

I really do love this app, it streamlines the entire "social proof" process. It's not always easy or comfortable to track down customers for reviews so I love that it's automated. I recently switched my theme and it wasn't fully compatible with this app without additional help. Manny was really helpful and updated my code for me which made the process significantly easier. Definitely worth the investment!

FEMME by Alonna Elaine
United States
5 months using the app
June 13, 2023

John B helped us quickly. We are excited to use Yotpo for our stores. Yotpo provides variety of good solutions.

mongze
Singapore
5 months using the app
January 17, 2023

Warly provided great service. He was prompt and able to assist my needs immediately. I would recommend this app to others.

trailseven.com
United States
5 months using the app
Yotpo replied January 18, 2023

Thank you for writing a review — we value your feedback.

August 31, 2021

Thanks for the great help of the Yotpo team. Don replied to our questions and created a fast solution. Thanks, Don.

Rafe Originals
Türkiye
5 months using the app