Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

February 18, 2023

Great support, James was really helpful answering all questions and making sure everything was resolved!!

DROOL
United Kingdom
5 months using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

January 7, 2021

This app is the best review app there is, it`s more expensive then others but totally worth it. Great service!

Bon Voy Bags
Sweden
5 months using the app
Yotpo replied January 14, 2021

Thank you for taking the time to leave your feedback, we really appreciate it.

August 1, 2022

Great customer service and a great product. Really helped me collect truthful and honest reviews from customers. Would recommend!

Gotlands bivaxdukar
Sweden
5 months using the app
May 9, 2020

Yotpo makes it easy to manage and moderate our site reviews. Their support is very responsive and helpful!

WaffleFlower.com
United States
5 months using the app
July 1, 2021

Customer service is quick and easy. My problem was solved in no time. Orly was super helpful and made sure I understood how to fix my situation.

Makeup By Kiwii
United States
5 months using the app
September 16, 2019

I am impressed so far with this app as its helped me gain reviews for my amazing products which has helped make sales stronger. The support is also really excellent and fast!

Bullabaloo
United Kingdom
5 months using the app
Yotpo replied September 18, 2019

Thanks for the great review, Bullabaloo!

August 4, 2021

Ed helps me a lot to integrate Yotpo on my Shopify website !!! I'm french and it was complicated to understand ! Thanks again !

Elhee SAS
France
5 months using the app
February 27, 2020

When I was setting up my account I ran into so many questions. I am glad that the live chat support agent was there to help me (late night in my timezone), she was super responsive and helpful. Can't comment on the tool yet but great customer support is hard to find!

PawfectPaws
United States
5 months using the app
December 1, 2022

I use it to send manual reviews. Joian Z did an excellent job of showing me how to save a file with the correct format to upload into their system. Thanks!

TODAY Staging
United States
5 months using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

April 2, 2021

Great app !! I needed to contact them for a little change, it was fast, efficient, and friendly. Highly recommend !

Anna Shop Paris
France
5 months using the app
Yotpo replied April 4, 2021

Thank you for taking the time to leave a review, we truly appreciate it!