Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

July 26, 2021

Yotpo Eunice gave me superb and professional help, really appreciate his or her patience and kindness. This is a company I would love to recommend and work with.

dealkingkonguk
Canada
5 months using the app
Edited December 8, 2021

James c, Gimbert M & Lemuel. has a great service for me. Good behavior, understanding. I really appreciate his good service.

remi-club-2
United States
5 months using the app
July 24, 2021

As a marketer, I can't say how great this app is! Great features, great customer service! Highly recommend!

Basepaws
United States
5 months using the app
September 14, 2023

Good service from Ruzsel John N

Havenly Decor
United States
5 months using the app
January 22, 2018

Great app and great customer support form Dana Shamir. Thank you for the great work

Vardox Pbc
South Africa
5 months using the app
Edited July 1, 2021

One of the best supports ever. Fast, effective, and super helpful!! Definitely recommending this application. Radly was my guy and he is amazing!

enjoydamn
Bulgaria
5 months using the app
August 25, 2013

I wish I found this app when I first opened my store, I just love it!!! I even installed all the other features they offer with it, THIS IS A MUST GET APP!! Best app on Shopify!!

Let's Journey into Fashion
United States
5 months using the app
September 16, 2014

Simple install, clean look and review capture system seems to work efficiently. Definitely a great option for gathering and displaying customer reviews.

The Ropeit
United States
5 months using the app
April 22, 2023

Yopto is a fantastic product for our startup, special shoutout to Joain Z who helped me install the code on our Shopify store!! Amazing support from Joain, would hire to run my customer success someday.

Green Water Labs
United States
5 months using the app
December 4, 2020

I have been very pleased with this app for requesting reviews from my customers after they purchased products from my online shop. Recently, I received a couple of reviews that the app showed had been published to my website but they did not appear on my shop. I reached out to Yotpo and received a timely reply from Sheen informing me that they had resolved the issue. I checked my website and both reviews were there. I am very pleased with the support I received.

SKCreations, LLC
United States
5 months using the app
Yotpo replied December 6, 2020

Thank you for sharing your review. We're happy to hear you had such a positive experience with our customer support and that all issues were resolved.