Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

August 27, 2021

Great service and quick response, last super help from Gimbert =)
Always available to help and I think the app has been helping us getting conversions! So glad with it!!

Adriana Chede Jewellery
United Kingdom
5 months using the app
Edited September 5, 2020

Superb customer support. Responsive, helpful and above all - kind. I had made a bit of a mess at my end and they quickly corrected my error. Support staff is Golden.

AccuMeth® | BestMethTest.com
United States
5 months using the app
July 19, 2021

とても良いアプリで、特にチャットサービスは迅速に丁寧に対応してくれます。コードの変更などは知識の度合いによってはサポートがないと難しい部分もありますが、サポートセンターのスタッフが分かりやすく説明してくれて変更もすぐに行えました。

Bay Trade Japan Knife Store
Japan
5 months using the app
January 7, 2022

Fantastic customer service! We had an issue with the widget displaying on our store and they managed to fix it very efficiently.

EmmerSan
South Africa
5 months using the app
June 29, 2016

Great product! So happy that you have now rethought your pricing. The reviews look great on my site and gives the site a professional look www.brit-rocks.com. Love being able to comment on reviews now, I do think the Q & A function should also be included on a cheaper price plan! Just my thoughts!

Brit Rocks Hair Extensions
United Kingdom
5 months using the app
December 21, 2021

I got quick help with installing this new app on our site. Good so far. Thanks for the help.........

Power Equipment Man
United States
5 months using the app
Edited April 27, 2022

Nick S. was able to figure out what I needed to done and did it quickly and thoroughly. He was pleasant as well as being super helpful. Thanks Nick!

Gym Weed
United States
5 months using the app
October 6, 2022

Thanks to Allen Yotpo for helping solve my problem so quickly! Really appreciate the quick help and great customer service

Vitruvian
United States
5 months using the app
February 19, 2020

Yotpo has the best support team. I had to import all my existing reviews and the team was very helpful! they answered my questions same day, helped me out quickly and showed me what to do exactly in order to have all the reviews imported correctly. Thank you Yotpo! I look forward to doing business with you!

Kraywoods
Canada
5 months using the app
December 22, 2024

Support is amazing on the platform, I got connected with Ethelbert Santos when uploading reviews into tiktok shop, had so much trouble but after talking to Ethelbert I knew exactly what I needed to do as next steps, thank you.

Natural Rems
United States