Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

March 9, 2021

Customer service is great. Solve the problem very promptly. And, explained in detail about their specific operations

TheDuslight
China
4 months using the app
March 15, 2023

Today Yotpo support (Warly) helped me to place the Review Caroussel on our website. You need to adjust the theme code which is for me too technical. Walry helped me quickly and to my sattisfaction.

The Bo Collective
Netherlands
4 months using the app
September 5, 2017

So far so good. Looks nice on my website and easy for my customers to send a review. Support team is very thorough and helpful.

June Superfoods
Australia
4 months using the app
Edited May 26, 2015

This is exactly what I wanted and fantastic support!
Thanks to the team at Yotpo!

Air Plant Décor
Australia
4 months using the app
January 31, 2018

Hands down the best review app available. Only thing is I feel the paid options are a little too pricey.

Fig Tree Club
New Zealand
4 months using the app
January 28, 2023

Quick & efficient Customer Service & great app. They are always very helpful with any questions we have.

Cordée Cases
United States
4 months using the app
Yotpo replied February 2, 2023

Thanks for your feedback, we really appreciate it.

Edited January 24, 2023

We are curently only starting with Yotpo - but the service so far is brilliant.
Already talked to serveral people for example Simoun Francis S., Radly E., Nick S. Joian Z. and many more.
They were all really friendly and helpful.
We Cant wait to start the whole journey :-)

destiny-collection.de
Germany
4 months using the app
May 8, 2013

Brilliant! Great way to get real reviews on individual products, worked really well!

Skips Educational
United Kingdom
4 months using the app
Edited July 3, 2019

A real value add to site experience. Streamlines review collection. Pauline is exceptionally helpful

No.2 Toilet Paper
United States
4 months using the app
Yotpo replied July 7, 2019

Thanks for the awesome review, No.2 Toiler Paper. We love hearing from our happy customers and appreciate the great feedback!

August 29, 2022

OMG Rhenant was so helpful and made sure everything was published perfectly and never for once left me unattended. I highly recommend

DEEGODDESS CLOSET
United States
4 months using the app