Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

February 16, 2022

A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Alchemy
United States
4 months using the app
September 5, 2022

This app has been great. The support from Rilu Jane B specifically has been really helpful in getting my reviews to populate correctly.

Vitalize
United States
4 months using the app
April 27, 2021

The support agents are very proactive and understanding. They knew their product very well, and never hesitate to help you out.

Nonna Live
United States
4 months using the app
Edited November 1, 2021

We faced several challenges importing our reviews, however the support we received from Manny was outstanding! He responded timely with helpful solutions to our problems. Thanks Manny!

Abby Rose Skin Care
United States
4 months using the app
December 3, 2019

Yotop is great review system, and support is amazing, would highly recommenced to any business owner

i7Pro Ltd
United Kingdom
4 months using the app
May 24, 2022

Radley and Lemuel helped me trouble shoot my display issues in a snap. I appreciate their help and patience with someone who is not a "tech" person.

Over The Moon Greek
United States
4 months using the app
June 14, 2021

Straightforward app with great indications and customer service, thanks to James from Yotpo for his help and quick response

Maison Mounicq
France
4 months using the app
May 23, 2023

had a problem with upgrading and Warly was quick to resolve the problem! great customer service thank you.

Little Mountain Boutique
United States
4 months using the app
May 17, 2022

Muhammad R was extremely helpful and answered my questions right away. Really appreciate Yotpo's chat service! Thank you!

White Top Adventures
United States
4 months using the app
February 4, 2021

Nice app exactly what i was looking for, Great Customer Support Manny was so much helpful in installation.

ecartfly
India
4 months using the app