Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited March 24, 2022

James was super helpful and answered my many questions. My issue was resolved very quickly. Excellent customer service!

OHM Electric Bikes
Canada
4 months using the app
Edited January 25, 2023

I updated to yotpo for reviews and customer service was so helpful with installing code for star ratings within my theme. When I had issues with the update they were able to address the issue fast. Thanks Rilu and Radly!

Preening New York
United States
4 months using the app
October 11, 2014

The ability for my customers to place reviews via email is great. I was able to install the app with little to no hassle. Thanks!

SportLockets.com
United States
4 months using the app
September 28, 2021

I needed to change the account email, and Jo Lorenz is great with changing things, as well as customer service! Thanks again Jo!

Basil and Blush
United States
4 months using the app
November 7, 2021

great customer service, really helpful with all tasks that are needed to be done! you can contact them any time

Urban Sophistication
United States
4 months using the app
Edited April 2, 2022

Allent was great. All customer service has been top notch in the short while I've been using Yotpo. Service works as intended for collecting customer reviews. Great app backed by a great team. Update: Needed assistance with my star ratings that required coding knowledge, Orly fixed it for me quick. Great job and thank you!

Freedom Over Fear Industries
United States
4 months using the app
May 18, 2022

Thanks James and Yotpo for the quick and helpful response. The experience was seamless. Absolutely love this app.

Kolorete Lips
United States
4 months using the app
October 23, 2013

This is one of the best apps I've ever used. Installation was a breeze, and I saw an immediate increase in activity across my site. It helped bring in new customers and continues to do so. Come check it out in use at moondrop.co.
Thank you Yotpo!!!!

Moondrop
United States
4 months using the app
May 2, 2021

Mark was extremely helpful in setting me up to have this app operate exactly how I want it to. Amazing customer service!

Blind Nettle Macrame
Canada
4 months using the app
Edited July 15, 2021

このレビューアプリをお勧めします。
分からない箇所、レビュー枠の設置に丁寧にご対応していただきました。
何度もやりとりをしましたが、レスポンスも早いです。
最後までご対応いただき、ありがとうございました。

MEGANE MARCHE
Japan
4 months using the app