Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

September 29, 2021

I needed help regarding my review and Sheen helped me and fixed my issue very soon.I really appreciate Sheen's assistance . Great knowledge and customer service. Thank you

Sport Nets Abode AU
Australia
4 months using the app
April 21, 2018

We went through several review apps as a new startup with very limited budget. Yotpo, we found has the moves. Especially for gaining traction for the ecommerce platforms

groomin101.com

Groomin101
United States
4 months using the app
June 7, 2014

I love this app! Used other review apps and never got any customer response. BUT this app really does work and the social function is great and I have already had orders from the reviews I post on to my facebook and twitter :)

This app is a must!

Dolly Mixture Clothing
United Kingdom
4 months using the app
June 15, 2021

perfect and fast customer service was able to set up some custom coding in less than 5 minutes thanls

trynaturalseamoss
United States
4 months using the app
April 7, 2021

Five out of five. James assisted me seamlessly. I will use this app forever I guess. I have been using other reviews app too, but this one looks the most professional.

MINAM PROJECT
South Korea
4 months using the app
March 15, 2022

Thank you Nick S. for your help in adding embedded star and reviews widget on my website. Loved how fast you solved this issue for me.

Self Indulging
United States
4 months using the app
May 4, 2021

Fast, responsive and very helpful. Provided quick and easy information to help resolve my issue. Thanks for your help!

The Groomed Man Co.
Australia
4 months using the app
March 28, 2021

in less than a minute eleen solved my problem . I only used the app for 5 min but its very intuitive and easy to install and custom/use.

SHIMA
Spain
4 months using the app
April 8, 2022

Excellent customer service. When there is so much to learn with web integrations, this app certainly makes things easier for someone who is not tech savvy. The yotpo team are all very helpful

Blūm Organics
Australia
4 months using the app
July 19, 2021

This app helps to gain more reviews from every channel and the customer service responses pretty fast. I just talked to Mark recently and he's very helpful.

PotsandPans.in.th
Thailand
4 months using the app