Reviews (7,013)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews, which enhances trust and conversion rates. Key features include customizable review widgets, automated review requests, and seamless Shopify integration. The app also offers valuable analytics and insights, improving customer engagement. Customer support is frequently praised for its responsiveness and personalized assistance.

March 7, 2022

This app is by far the best .. super cost effective and the support is second to non .. Robertini and the rest of the team are so helpful with every element and help get the most out of the reviews .. just awesome !

Botanics To Skin
United Kingdom
3 months using the app
October 20, 2019

Paulo was excellent in assisting us with our request! Excellent customer support. Highly recommend the app!

TNT SMART HOME
United States
3 months using the app
Yotpo replied October 28, 2019

Thank you so much for taking the time for leave a review. We're so happy to hear Paulo was able to help and you're loving Yotpo!

Edited February 25, 2021

Great app! Customer support is superb! Eleen was very helpful,patiently answered all of my questions

Very Vegan Negrense
Philippines
3 months using the app
July 22, 2022

C'est une bonne application efficace et utile pour les boutique avec plein d'option utile et un service clients toujours disponible et qui aide rapidement quand on en a besoin et accueillant. Collecte vos avis clients et les publie sur votre site et plus d'option disponible .

goodthink-store
France
3 months using the app
April 24, 2013

I am so pleased with this app! It works like a dream for us!

Pros:
Excellent instructions for installation (which for me was needed as I don't do html!)
Smooth and slick looking on your site - customisable
FANTASTIC support - thanks Dave xx
Allows both store reviews and product reviews
It pushes feedback to social media
It's FREE!

Cons:
I can't opt for the default email which captures feedback to leave store testimonial instead - as a small seller of pre-loved Pandora charms our products will change so frequently
I can't respond to feedback with our thoughts etc
When using the moderation it isn't always clear from the screen that your actions have updated but this might be my browser

Overall BLOOMING FANTASTIC - see the beginnings of our reviews on www.charm-addict.com

Charm-Addict
United Kingdom
3 months using the app
September 14, 2022

I was having some trouble with the widget but Simoun Francis was such a helpful support rep! I am positive he and the advanced support team will help resolve my issue.

AppleDoll
United States
3 months using the app
March 13, 2022

I just got the app, so I still have to see whether I like it. This 5 star review is for Donald, who helped me get everything set up on my theme... the star rating widget, product review widget, and the review carousel. I'm really pleased with their service. I have a couple integrations to set up still, so I will have to update on that later.

Froliage
United States
3 months using the app
May 20, 2023

The feature of this app are everything and then when i had an issue i contacted CS and they ended up being as good as the app and even provided me with a custom HTML to fix my issue. special props to Allen M.

My Store
United States
3 months using the app
June 20, 2022

Kenneth John M was very helpful in helping me get my reviews app up and running. It is actually very easy to use.

Colorado Aromatics
United States
3 months using the app
April 3, 2021

A massive thank you to Sheen who supported me and helped me gather my site theme with reviews to exactly how i wanted it. great stuff.

FORTY KNOTS BEARD CO.
United Kingdom
3 months using the app
Yotpo replied April 4, 2021

Thank you for taking the time to leave a review, we really appreciate it!