Reviews (7,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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Great app. Great customer service. It worth a try since free plan available. Highly recommend this app.
Donald, thank you so much for helping us. We are very appreciative and grateful. Donald was fast and knew exactly what I was talking about and resolved my problem fast.
Thanks,
Junalou was super helpful in helping me get a reviews page up on my website! When I thought we were done, she even shared a recommendation to help improve my user experience by adding reviews to my catalog page AND walked me through how to install the code! Very pleased with the customer service I received today.
I love great customer service! Thank you so much Donald U for helping me with my widgets. Thank you to everyone that helped me this week.
Kenneth John M was very helpful and responsive in walking through an integration/upgrade issue with my Shopify store. Thank you
Thank you for writing a review — we value your feedback.
Gimbert with Yotpo support helped me to import all of our Google reviews so that they display properly on our Shopify site. He was knowledgeable, professional, and completed the job in a timely matter. I'm extremely happy with the appearance of my website thanks to Gimbert at Yotpo.
I really appreciate the customer support. It helps a lot and reply you in time. The app is also very easy to handle. Highly recommend.
Great, fast and really helpful, thanks Jo Lorenz for your support. My store really needed this reviews.
DON'T USE THIS APP! I used this App about half year,and when i want to remove it from our store, the app no working after i remove it from my shopify admin,but the app's widgets and products customer review form still sticky there,we contact the support team a few times,they do nothing.we have to follew help centre guide to try clear the Comment out the related code in theme.liquid,we can't find nothing.they remove it after about three weeks when we feedback to shopify,it is terrible.
Thanks so much for your feedback. We're sorry to hear you had a negative experience.
Upon receiving this review, we tried to reach out. If you would like to get in touch, we'd be happy to help. Our support team is available 24/7. Thank you again for taking the time to leave a review, we really do appreciate it.
The Yotpo support team is wonderful! There were a few things I couldn't connect with my Shopify store and Sheen was super helpful in getting it done. You definitely need a little bit of coding skill for this app and luckily their team is great.