Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

September 16, 2019

I am impressed so far with this app as its helped me gain reviews for my amazing products which has helped make sales stronger. The support is also really excellent and fast!

Bullabaloo
United Kingdom
5 months using the app
Yotpo replied September 18, 2019

Thanks for the great review, Bullabaloo!

June 29, 2013

Fantastic app, easy to install (from a non techie) and looks great on our website.
Amazingly easy to sync with site and Twitter! Thanks for a great job.

Pet Blessings
United States
5 days using the app
August 4, 2021

Ed helps me a lot to integrate Yotpo on my Shopify website !!! I'm french and it was complicated to understand ! Thanks again !

Elhee SAS
France
5 months using the app
February 27, 2020

When I was setting up my account I ran into so many questions. I am glad that the live chat support agent was there to help me (late night in my timezone), she was super responsive and helpful. Can't comment on the tool yet but great customer support is hard to find!

PawfectPaws
United States
5 months using the app
December 1, 2022

I use it to send manual reviews. Joian Z did an excellent job of showing me how to save a file with the correct format to upload into their system. Thanks!

TODAY Staging
United States
5 months using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

April 2, 2021

Great app !! I needed to contact them for a little change, it was fast, efficient, and friendly. Highly recommend !

Anna Shop Paris
France
5 months using the app
Yotpo replied April 4, 2021

Thank you for taking the time to leave a review, we truly appreciate it!

August 9, 2021

Great support. A must to build trust on the website. Easy to use platform. Highly recommended. Thank you for your help.

Silkoud
United Kingdom
5 months using the app
March 7, 2024

Great support from Arven. We're getting things all set up

Tucker® USA
United States
4 months using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

July 26, 2021

Great customer service by Rilu Jane. so helpful and patient with everything i was needing to do in changing over my apps. Thank you

Frankie + Roy
Australia
5 months using the app
July 30, 2022

Great Product, their customer support Nick is very helpful, responsive, and professional, this app is my go-to option.

Lanveur
United States
5 months using the app