Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

September 7, 2021

Mark was so helpful with the support chat box! He walked me through the process of fixing our upload issues and kept me up to date on the situation!

Rivet Utility
United States
5 months using the app
May 29, 2023

The app is excellent, attractive, and user-friendly. S/O the support team, particularly Joian Z, who helped me integrate it.

BRIKK
Slovakia
5 months using the app
Edited February 19, 2021

I worked with a chat advisor Manny who was super helpful and helped me fix the star ratings and other issues. The app itself is fine, but i think can be improved upon. But thanks Manny, he was able to fix all my issues! The reason I'm giving it 4/5 is because the app itself can be improved upon, but the service is 5/5.

nemoandher
United States
5 months using the app
October 24, 2023

Very impressed with this App, syncs really well with our website and attracts plenty of 5 star reviews. Technical support from John G is super quick!! We highly recommend Yopto :)

MÜHLE UK
United Kingdom
5 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

February 25, 2016

Good app for reviews. Love receiving notifications that I have a happy customer review! Think I need to upgrade though to get more out of the app

Temples And Markets
Australia
5 months using the app
February 14, 2022

customer support is very helpful. They are available 24/7. The review app design looks neat, Thanks for the help

Bunka Japan
United States
5 months using the app
December 2, 2023

Support will do their best to help! Perfect!

TryTopSkin
Serbia
5 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

February 13, 2024

excelente soporte quería importar mis reseñas de mi sitio anterior y me ayudaron. Responden rápido y muy buena app para reseñas. Tengo muchos años usándola. La recomiendo.

Bota el tio
Mexico
4 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

October 30, 2020

Excellent customer service! App is easy to use and is working perfectly on my site. Glad I added it.

Havoc Calls
United States
5 months using the app
Yotpo replied November 1, 2020

Thank you for leaving a review. We're happy to hear you're up and running smoothly.

Edited September 14, 2021

Thank you Jo Lorenz for helping me out to rearrange my review, very professional and quick response to a query, I will definitely recommend him to everyone 100%

MICH & JANE
Canada
5 months using the app